Troubleshooting

Restoring a Flash Image

3.Use the Reset button to reset the switch. The following prompt should then appear in the terminal emulator:

Enter h or ? for help.

=>

4.Since the OS file is large, you can increase the speed of the download by changing the switch console and terminal emulator baud rates to a high speed. For example:

a.Change the switch baud rate to 115,200 Bps.

=> sp 115200

b.Change the terminal emulator baud rate to match the switch speed:

i.In HyperTerminal, select Call Disconnect.

ii.Select File Properties.

iii.Click on Configure.

iv.Change the baud rate to 115200.

v.Click on [OK]. In the next window, click on [OK] again.

vi.Select Call Connect

vii.Press [Enter] one or more times to display the => prompt.

5.Start the Console Download utility by typing do at the => prompt and pressing [Enter]:

=> do

6.You will then see this prompt:

7.At the above prompt:

a.Type y (for Yes)

b.Select Transfer File in HyperTerminal.

c.Enter the appropriate filename and path for the OS image.

d.Select the Xmodem protocol (and not the 1k Xmodem protocol).

e.Click on [Send].

If you are using HyperTerminal, you will see a screen similar to the following to indicate that the download is in progress:

C-69