Print the event log
NOTE: You can use HP ToolboxFX to view the event log from a computer.
1.Make sure the product is in the Ready state.
2.Touch the Setup 
button.
3.Simultaneously touch the Left Arrow 
button and the Cancel 
button.
4.Touch the Setup 
button.
5.Open the 2ndry Service menu.
6.Open the Service Reports menu.
7.Touch the Error Report item.
Event log messages
The following table contains all event log codes for this product. Many event log codes correspond to a
Some product events do not produce a message that displays on the control panel. Instead, they are only recorded in the event log.
Table
|
| Event code | Description |
|
|
|
|
| 13.0000 | Paper jam | |
|
|
|
|
| 20.0000 | Memory out | |
|
|
|
|
| 21.0000 | Page misfeed or mispick | |
|
|
|
|
| 41.2000 | Beam detect malfunction | |
|
|
|
|
| 41.3000 | Unexpected size | |
|
|
|
|
| 50.1000 | Low fuser temperature error | |
|
|
|
|
| 50.2000 | Slow fuser error | |
|
|
|
|
| 50.3000 | High fuser temperature error | |
|
|
|
|
| 50.4000 | Fuser drive circuit error | |
|
|
|
|
| 50.7000 | Fuser open error | |
|
|
|
|
| 50.8000 | Low | |
|
|
|
|
| 50.9000 | High | |
|
|
|
|
| 51.2000 | Black scanner laser error (inline devices only) | |
|
|
|
|
| 51.2100 | Cyan scanner laser error (inline devices only) | |
|
|
|
|
| 51.2200 | Magenta scanner laser error (inline devices only) | |
|
|
|
|
176 | Chapter 2 Solve problems | ENWW | |