HP 400 manual Print the event log, Event log messages, 7Event-log messages, Event code Description

Print the event log

NOTE: You can use HP ToolboxFX to view the event log from a computer.

1.Make sure the product is in the Ready state.

2.Touch the Setup button.

3.Simultaneously touch the Left Arrow button and the Cancel button.

4.Touch the Setup button.

5.Open the 2ndry Service menu.

6.Open the Service Reports menu.

7.Touch the Error Report item.

Event log messages

The following table contains all event log codes for this product. Many event log codes correspond to a control-panel error message.

Some product events do not produce a message that displays on the control panel. Instead, they are only recorded in the event log.

Table 2-7Event-log messages

		Event code	Description
	13.0000		Paper jam
	20.0000		Memory out
	21.0000		Page misfeed or mispick
	41.2000		Beam detect malfunction
	41.3000		Unexpected size
	50.1000		Low fuser temperature error
	50.2000		Slow fuser error
	50.3000		High fuser temperature error
	50.4000		Fuser drive circuit error
	50.7000		Fuser open error
	50.8000		Low sub-thermistor fuser error
	50.9000		High sub-thermistor fuser error
	51.2000		Black scanner laser error (inline devices only)
	51.2100		Cyan scanner laser error (inline devices only)
	51.2200		Magenta scanner laser error (inline devices only)
176	Chapter 2 Solve problems		ENWW