Pickup roller and separation pad (Tray 1)
The roller must be rotated into the service position to remove it.
CAUTION: Avoid touching the spongy roller surface unless you are going to replace the roller. Skin oils on the roller can cause paper pickup problems.
NOTE: Always replace the separation pad when replacing the pickup roller.
1.Turn the product on, and wait for it to reach the Ready state. Perform the following steps to rotate the roller to the service position.
NOTE: If you have removed Tray 2 to service the product, reinstall the tray before turning the power on.
TIP: The following steps rotate the engine pickup roller and the Tray 1 pickup roller into the 
service position.
a.Open the 2ndry Service menu by pressing the Left Arrow 
button and the Cancel 
button simultaneously.
b.Use the arrow buttons to select Pick Roller, and then press the OK button. Touch the OK button again to confirm that you want the roller to rotate.
c.Listen for the roller to rotate. When the roller is done rotating, unplug the power cable and then place the power button in the off position.
NOTE: Failure to unplug the product at this point will result in the roller being in the incorrect position for the repair procedure.
CAUTION: It is important to place the power button in the off position after unplugging the power cable so that the product power does not come on immediately when the power cable is plugged in again.
d.Remove Tray 2.
e.Perform the remaining steps in this procedure to remove the roller. After replacing the roller, plug the power cable into the product, and then use the power button to turn the power on.
ENWW | Removal and replacement procedures 17 |