Cannot connect more computers to the wireless product

3.Make sure that the wireless network is working correctly.

a.Open the Network Setup menu, and then open the Wireless Menu item.

b.Select the Run Network Test item to test the wireless network. The product prints a report with the results.

4.Make sure that the correct port or product is selected.

a.From the list of printers on your computer, right-click the name of this product, click Properties, and then open the Ports tab.

b.Make sure the box is checked next to Virtual printer port for USB.

5.Make sure that your computer is working correctly. If necessary, restart your computer.

The product does not print, and the computer has a third-party firewall installed

1.Update the firewall with the most recent update available from the manufacturer.

2.If programs request firewall access when you install the product or try to print, make sure you allow the programs to run.

3.Temporarily turn off the firewall, and then install the wireless product on the computer. Enable the firewall when you have completed the wireless installation.

The wireless connection does not work after moving the wireless router or product

Make sure that the router or product connects to the same network that your computer connects to.

1.Open the Reports menu, and select the Configuration Report item to print the report.

2.Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for your computer.

3.If the SSIDs are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for your product.