Serial Port Problems

Start: Problem with serial port

Yes

Problem with

No

 

Laplink Remote?

 

Troubleshoot

Laplink Remote

Install loopback

 

 

 

Physical

connector

 

 

 

 

inspection:

 

 

 

Cable

 

 

 

 

 

 

connected?

 

 

 

 

 

 

Bent pins?

 

 

 

Run OB self-test

 

Cable appears

 

OK?

procedure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connected to

Yes Self-test

No

 

what?

 

 

OK?

 

 

Modem?

 

 

 

 

 

 

 

Printer?

 

 

 

 

 

Other?

 

 

 

 

 

 

 

 

 

 

 

 

Done: Serial port

OK

Yes

Loopback

No

connector

Done: Suspect bad

 

available?

 

serial port in OB

 

 

base unit

 

A

 

 

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