IR Port Problems

Start: Problem with

 

infrared (IR) port

 

 

 

 

 

Clean boot:

 

 

 

Ctrl Alt Del,

Yes

Problem with

No

press F5 during

 

Laplink Remote?

 

boot

 

 

 

Troubleshoot

Laplink Remote

Run OB self-test

Physical

 

Run IR self-test

inspection:

 

in proper

 

IR port not

 

environment

covered?

 

 

 

Painted over?

 

 

 

Obscured?

 

 

 

 

Yes

IR self-test

No

Ensure

 

OK?

 

 

 

 

operating

 

 

Move OB to

distance within

 

 

 

 

different desk,

specification (1

Done: Suspect

room

meter or less)

software problem

 

Ensure

 

 

Run IR self-test

 

 

in proper

operating

 

 

environment

environment OK:

 

 

 

Not next to

 

 

 

bright or

 

 

 

oscillating light?

Yes

IR self-test

No

 

 

 

OK?

 

 

Done: Suspect no

Done: Suspect bad

 

problem or software

 

problem

 

OB base unit

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