Windows XP, To clear the print queue | HP 4635, 4632 guide

iv.On the General tab, next to Startup type, make sure that Automatic is selected.

v.If the service is not already running, under Service status, click Start, and then click OK.

Windows XP

i.From the Windows Start menu, right click My Computer.

ii.Click Manage, and then click Services and Applications.

iii.Double-click Services, and then select Print Spooler.

iv.Right-click Print Spooler, and click Restart to restart the service.

b.Make sure the correct printer is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c.If the wrong printer is set as the default printer, right-click the correct printer and select Set as Default Printer.

d.Try using your printer again.

6.Restart the computer.

7.Clear the print queue.

To clear the print queue

a.Depending upon your operating system, do one of the following:

●Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers.

●Windows 7: From the Windows Start menu, click Devices and Printers.

●Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

●Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b.Double-click the icon for your printer to open the print queue.

c.On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to confirm.

d.If there are still documents in the queue, restart the computer and try printing again after the computer has restarted.

e.Check the print queue again to make sure it is clear, and then try to print again.

To check the power connection and reset the printer

1.Make sure the power cord is firmly connected to the printer.

98 Chapter 10 Solve a problem

ENWW

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HP 4635, 4632 manual Windows XP, To clear the print queue, To check the power connection and reset the printer

Contents

HP Officejet 4630 e-All-in-One series Page Table of contents 100 159 111133 Enww HP Officejet 4630 e-All-in-One series Help HP Officejet 4630 e-All-in-One series Help Get to know the HP Officejet 4630 series Printer parts Front and top views of the HP Officejet 4630 series Rear view of the HP Officejet 4630 series Feature Control panel and status lights 3Wireless status light Wireless settings How do I? Instructions Print Print documents To load paperTo print a document To print on both sides Click OK to print To print a photo on photo paper Print photosTo load photo paper To print an envelope Print envelopesTo load envelopes Print Quick Forms To print Quick Forms Print with HP wireless direct Print from a wireless-capable mobile device Print from a wireless-capable computer Select Connect New Printer Print using the maximum dpi To print in Maximum dpi mode Printer settings tips Tips for print successInk tips Paper loading tips Tips for print success Enww Paper basics Photo printing Recommended papers for printingColorLok Special projects Business documentsEveryday printing Load media To load full-size paper To load small-size paper To load envelopes Enww To load the original on the scanner glass Load originalTo load the original in the automatic document feeder Load original Order HP paper supplies Copy and scan To make 2-sided black or color copy Copy documentsTo make 1-sided black or color copy More copy features Select Start Black Copy or Start Color Copy Scan to a computer To prepare the scanTo scan from the printer control panel To scan from your computer Tips for copy success Tips for scan success Fax To send a standard fax from the printer control panel Send a faxSend a standard fax Send a standard fax from the computer Send a fax manually from a phoneTo send a standard fax from the computer To send a fax manually from an extension phone Send a fax using monitor dialing Send a fax in Error Correction Mode To cancel a scheduled faxSchedule a fax to send later To schedule a fax from the printer control panel To change the ECM setting from the control panel To receive a fax manually Receive a faxReceive a fax manually Reprint received faxes from memory Forward faxes to another numberTo reprint faxes in memory from the printer control panel To forward faxes from the printer control panel To add a number to the junk fax list Set the paper size for received faxesBlock unwanted fax numbers Select Add a Number To remove numbers from the list of junk fax numbers Set up speed-dial entries Set up and change speed-dial entriesTo set up speed-dial entries To change speed-dial entries Delete speed-dial entries To delete speed-dial entries Change fax settings Configure the fax headerSet the answer mode Auto answer To set the answer mode Set the number of rings before answering Change the answer ring pattern for distinctive ringTo set the number of rings before answering To change the answer ring pattern for distinctive ring Set the dial type Set the redial optionsTo set the dial type To set the redial options Set the fax sound volume To set the fax sound volumeSet the fax speed To set the fax speed Fax and digital phone services Fax over Internet Protocol Print fax confirmation reports To enable fax confirmationUse reports Print and view the fax log Print the details of the last fax transactionPrint a Caller ID Report View the Call History To view the Call History Tips for fax success Use Web Services To print using HP ePrint HP ePrint To find the printers email address To turn off ePrint Use HP Printables Use the HP Connected website Tips for using Web Services Tips for printing HP Printables and using HP ePrint Work with cartridges To check the ink levels from the printer software Check the estimated ink levelsTo check the ink levels from the printer control panel Locate the cartridge number in the printer software Order ink suppliesLocate the cartridge number on the printer Choose right ink cartridges Replace the cartridges To replace the cartridges Enww Use single-cartridge mode To exit single-cartridge mode Cartridge warranty information Tips for working with cartridges Enww Connectivity PIN method Wi-Fi Protected Setup WPS requires WPS routerPush Button PBC method Traditional wireless connection requires router To change network settingsTo connect the printer To connect a new printer Enww USB connection non-network connection To connect the printer with the USB cable Change from a USB connection to a wireless network To change from a USB connection to a wireless network Connect wirelessly to the printer without a router To connect wirelessly to the printer without a router Tips for setting up and using a networked printer To open the embedded Web server through Wireless Direct Advanced printer management tools for networked printersTo open the embedded Web server About cookies Enww Solve a problem Clear a paper jam To clear a paper jam from paper path To clear a paper jam from duplexer To clear a paper jam from print zone To clear a jam in the automatic document feeder To prevent paper jams Clear the print carriage Improve print quality To align the cartridges from the printer software To print a diagnostics page from the printer software To align the cartridges from the printer display To print a diagnostics page from the printer display To clean the cartridges from the printer software To clean the cartridges from the printer display To resolve print issues To verify that the printer is set as the default printerUnable to print To verify that the printer is not paused or offline Windows Vista To restart the print spoolerWindows To clear the print queue To check the power connection and reset the printerWindows XP Power connection to the printer Resolve copy and scan issues Resolve fax issues Resolve networking issues If you have a problem, follow these steps HP supportRegister printer Support process HP support by phone Additional warranty options Phone support period Placing a call To open paper tray To close cartridge access doorPrepare paper trays Printer failure To resolve printer failure Resolve ink cartridge problem To clean the ink cartridge contacts Click here to go online for more information Ink cartridge problem Older generation cartridges Technical information Hewlett-Packard Company notices To disable the usage information function Anonymous usage information storage Specifications Environmental specificationsSystem requirements Input tray capacity Paper weights Print specificationsCopy specifications Scan specifications Fax specifications Print resolutionDraft mode Normal mode Max DPI mode Power safety Cartridge yield Acoustic informationPhoto-Best mode Paper use Environmental product stewardship programEco-Tips Material safety data sheets Power consumptionSleep mode Plastics Enww Enww Regulatory notices Regulatory model identification number Regulatory notices Enww France Products with wireless LAN devicesVisual display workplaces statement for Germany Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Wireless notice to users in Japan Enww Enww Australia wired fax statement Enww Additional fax setup Set up faxing parallel phone systems Countries/regions with a parallel-type phone system Select the correct fax setup for your home or office DSL PBX To set up the printer with a separate fax line Case a Separate fax line no voice calls received Case B Set up the printer with DSL Figure B-2Back view of the printer To set up the printer with DSL Case D Fax with a distinctive ring service on the same line To set up the printer with a distinctive ring service To set up the printer with a shared voice/fax line Case E Shared voice/fax line Case F Shared voice/fax line with voice mail Figure B-5Back view of the printer Set up the printer with a computer dial-up modem To set up the printer with voice mail Set up the printer with a computer DSL/ADSL modem To set up the printer with a computer dial-up modem To set up the printer with a computer DSL/ADSL modem Telephone wall jack Parallel splitter DSL/ADSL filter Case H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modem Telephone wall jack Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Figure B-12Back view of the printer Enww Figure B-13Example of a parallel splitter Answering machine Telephone optional Figure B-15Back view of the printer To set up the printer with a computer DSL/ADSL modem Figure B-18Back view of the printer Enww Serial-type fax setup Test fax setup To test fax setup via the printer control panel Index