Solve a problem | HP 4632, 4635 instruction

10 Solve a problem

This section contains the following topics:

●Clear a paper jam

●Clear the print carriage

●Improve print quality

●Unable to print

●Resolve copy and scan issues

●Resolve fax issues

●Resolve networking issues

●HP support

ENWW

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HP 4632, 4635 manual Solve a problem

Contents

HP Officejet 4630 e-All-in-One series Page Table of contents 100 133 111159 Enww HP Officejet 4630 e-All-in-One series Help HP Officejet 4630 e-All-in-One series Help Get to know the HP Officejet 4630 series Front and top views of the HP Officejet 4630 series Printer parts Rear view of the HP Officejet 4630 series Control panel and status lights Feature 3Wireless status light How do I? Instructions Wireless settings Print To print on both sides Print documentsTo load paper To print a document Click OK to print To load photo paper Print photosTo print a photo on photo paper To load envelopes Print envelopesTo print an envelope To print Quick Forms Print Quick Forms Print from a wireless-capable mobile device Print with HP wireless direct Select Connect New Printer Print from a wireless-capable computer To print in Maximum dpi mode Print using the maximum dpi Paper loading tips Printer settings tipsTips for print success Ink tips Tips for print success Enww Paper basics ColorLok Recommended papers for printingPhoto printing Everyday printing Business documentsSpecial projects To load full-size paper Load media To load small-size paper To load envelopes Enww To load the original in the automatic document feeder Load originalTo load the original on the scanner glass Load original Order HP paper supplies Copy and scan To make 1-sided black or color copy Copy documentsTo make 2-sided black or color copy Select Start Black Copy or Start Color Copy More copy features To scan from your computer Scan to a computerTo prepare the scan To scan from the printer control panel Tips for copy success Tips for scan success Fax Send a standard fax Send a faxTo send a standard fax from the printer control panel To send a fax manually from an extension phone Send a standard fax from the computerSend a fax manually from a phone To send a standard fax from the computer Send a fax using monitor dialing To schedule a fax from the printer control panel Send a fax in Error Correction ModeTo cancel a scheduled fax Schedule a fax to send later To change the ECM setting from the control panel Receive a fax manually Receive a faxTo receive a fax manually To forward faxes from the printer control panel Reprint received faxes from memoryForward faxes to another number To reprint faxes in memory from the printer control panel Block unwanted fax numbers Set the paper size for received faxesTo add a number to the junk fax list To remove numbers from the list of junk fax numbers Select Add a Number To change speed-dial entries Set up speed-dial entriesSet up and change speed-dial entries To set up speed-dial entries To delete speed-dial entries Delete speed-dial entries To set the answer mode Change fax settingsConfigure the fax header Set the answer mode Auto answer To change the answer ring pattern for distinctive ring Set the number of rings before answeringChange the answer ring pattern for distinctive ring To set the number of rings before answering To set the redial options Set the dial typeSet the redial options To set the dial type To set the fax speed Set the fax sound volumeTo set the fax sound volume Set the fax speed Fax and digital phone services Fax over Internet Protocol Use reports To enable fax confirmationPrint fax confirmation reports View the Call History Print and view the fax logPrint the details of the last fax transaction Print a Caller ID Report To view the Call History Tips for fax success Use Web Services HP ePrint To print using HP ePrint To turn off ePrint To find the printers email address Use HP Printables Use the HP Connected website Tips for printing HP Printables and using HP ePrint Tips for using Web Services Work with cartridges To check the ink levels from the printer control panel Check the estimated ink levelsTo check the ink levels from the printer software Locate the cartridge number on the printer Order ink suppliesLocate the cartridge number in the printer software Choose right ink cartridges To replace the cartridges Replace the cartridges Enww To exit single-cartridge mode Use single-cartridge mode Cartridge warranty information Tips for working with cartridges Enww Connectivity Push Button PBC method Wi-Fi Protected Setup WPS requires WPS routerPIN method To connect a new printer Traditional wireless connection requires routerTo change network settings To connect the printer Enww To connect the printer with the USB cable USB connection non-network connection To change from a USB connection to a wireless network Change from a USB connection to a wireless network To connect wirelessly to the printer without a router Connect wirelessly to the printer without a router Tips for setting up and using a networked printer About cookies To open the embedded Web server through Wireless DirectAdvanced printer management tools for networked printers To open the embedded Web server Enww Solve a problem To clear a paper jam from paper path Clear a paper jam To clear a paper jam from duplexer To clear a paper jam from print zone To clear a jam in the automatic document feeder To prevent paper jams Clear the print carriage To align the cartridges from the printer software Improve print quality To align the cartridges from the printer display To print a diagnostics page from the printer software To print a diagnostics page from the printer display To clean the cartridges from the printer display To clean the cartridges from the printer software To verify that the printer is not paused or offline To resolve print issuesTo verify that the printer is set as the default printer Unable to print Windows To restart the print spoolerWindows Vista Windows XP To check the power connection and reset the printerTo clear the print queue Power connection to the printer Resolve copy and scan issues Resolve fax issues Resolve networking issues HP support by phone If you have a problem, follow these stepsHP support Register printer Support process Phone support period Placing a call Additional warranty options Prepare paper trays To close cartridge access doorTo open paper tray To resolve printer failure Printer failure To clean the ink cartridge contacts Resolve ink cartridge problem Click here to go online for more information Ink cartridge problem Older generation cartridges Technical information Hewlett-Packard Company notices Anonymous usage information storage To disable the usage information function Input tray capacity SpecificationsEnvironmental specifications System requirements Scan specifications Paper weightsPrint specifications Copy specifications Normal mode Fax specificationsPrint resolution Draft mode Photo-Best mode Power safety Cartridge yield Acoustic informationMax DPI mode Eco-Tips Environmental product stewardship programPaper use Plastics Material safety data sheetsPower consumption Sleep mode Enww Enww Regulatory model identification number Regulatory notices Regulatory notices Enww Visual display workplaces statement for Germany Products with wireless LAN devicesFrance Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Wireless notice to users in Japan Enww Enww Australia wired fax statement Enww Additional fax setup Countries/regions with a parallel-type phone system Set up faxing parallel phone systems Select the correct fax setup for your home or office DSL PBX Case a Separate fax line no voice calls received To set up the printer with a separate fax line Figure B-2Back view of the printer Case B Set up the printer with DSL To set up the printer with DSL To set up the printer with a distinctive ring service Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the printer with a shared voice/fax line Figure B-5Back view of the printer Case F Shared voice/fax line with voice mail To set up the printer with voice mail Set up the printer with a computer dial-up modem To set up the printer with a computer dial-up modem Set up the printer with a computer DSL/ADSL modem Telephone wall jack Parallel splitter DSL/ADSL filter To set up the printer with a computer DSL/ADSL modem Shared voice/fax with computer dial-up modem Case H Shared voice/fax line with computer modem Telephone wall jack Shared voice/fax with computer DSL/ADSL modem Figure B-12Back view of the printer Case I Shared voice/fax line with answering machine Enww Figure B-13Example of a parallel splitter Answering machine Telephone optional Figure B-15Back view of the printer To set up the printer with a computer DSL/ADSL modem Figure B-18Back view of the printer Enww Serial-type fax setup To test fax setup via the printer control panel Test fax setup Index