To print a diagnostics page from the printer display | HP 4635

d.Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the color and black boxes, or no ink in portions of the boxes, then automatically clean the cartridges.

To print a diagnostics page from the printer display

a.From the Home screen on the printer display, press the Up and Down buttons to select Tools, and then press OK.

NOTE: If you do not see the Home screen, press the Home button.

b.From the Tools menu on the printer display, select Print Quality Report. Follow the on- screen instructions.

6.Clean the ink cartridges automatically, if the diagnostic page shows steaks or missing portions of the color and black boxes.

94 Chapter 10 Solve a problem

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HP 4635, 4632 manual To print a diagnostics page from the printer display

Contents

HP Officejet 4630 e-All-in-One series Page Table of contents 100 133 111159 Enww HP Officejet 4630 e-All-in-One series Help HP Officejet 4630 e-All-in-One series Help Get to know the HP Officejet 4630 series Printer parts Front and top views of the HP Officejet 4630 series Rear view of the HP Officejet 4630 series Feature Control panel and status lights 3Wireless status light Wireless settings How do I? Instructions Print Print documents To load paperTo print a document To print on both sides Click OK to print To load photo paper Print photosTo print a photo on photo paper To load envelopes Print envelopesTo print an envelope Print Quick Forms To print Quick Forms Print with HP wireless direct Print from a wireless-capable mobile device Print from a wireless-capable computer Select Connect New Printer Print using the maximum dpi To print in Maximum dpi mode Printer settings tips Tips for print successInk tips Paper loading tips Tips for print success Enww Paper basics ColorLok Recommended papers for printingPhoto printing Everyday printing Business documentsSpecial projects Load media To load full-size paper To load small-size paper To load envelopes Enww To load the original in the automatic document feeder Load originalTo load the original on the scanner glass Load original Order HP paper supplies Copy and scan To make 1-sided black or color copy Copy documentsTo make 2-sided black or color copy More copy features Select Start Black Copy or Start Color Copy Scan to a computer To prepare the scanTo scan from the printer control panel To scan from your computer Tips for copy success Tips for scan success Fax Send a standard fax Send a faxTo send a standard fax from the printer control panel Send a standard fax from the computer Send a fax manually from a phoneTo send a standard fax from the computer To send a fax manually from an extension phone Send a fax using monitor dialing Send a fax in Error Correction Mode To cancel a scheduled faxSchedule a fax to send later To schedule a fax from the printer control panel To change the ECM setting from the control panel Receive a fax manually Receive a faxTo receive a fax manually Reprint received faxes from memory Forward faxes to another numberTo reprint faxes in memory from the printer control panel To forward faxes from the printer control panel Block unwanted fax numbers Set the paper size for received faxesTo add a number to the junk fax list Select Add a Number To remove numbers from the list of junk fax numbers Set up speed-dial entries Set up and change speed-dial entriesTo set up speed-dial entries To change speed-dial entries Delete speed-dial entries To delete speed-dial entries Change fax settings Configure the fax headerSet the answer mode Auto answer To set the answer mode Set the number of rings before answering Change the answer ring pattern for distinctive ringTo set the number of rings before answering To change the answer ring pattern for distinctive ring Set the dial type Set the redial optionsTo set the dial type To set the redial options Set the fax sound volume To set the fax sound volumeSet the fax speed To set the fax speed Fax and digital phone services Fax over Internet Protocol Use reports To enable fax confirmationPrint fax confirmation reports Print and view the fax log Print the details of the last fax transactionPrint a Caller ID Report View the Call History To view the Call History Tips for fax success Use Web Services To print using HP ePrint HP ePrint To find the printers email address To turn off ePrint Use HP Printables Use the HP Connected website Tips for using Web Services Tips for printing HP Printables and using HP ePrint Work with cartridges To check the ink levels from the printer control panel Check the estimated ink levelsTo check the ink levels from the printer software Locate the cartridge number on the printer Order ink suppliesLocate the cartridge number in the printer software Choose right ink cartridges Replace the cartridges To replace the cartridges Enww Use single-cartridge mode To exit single-cartridge mode Cartridge warranty information Tips for working with cartridges Enww Connectivity Push Button PBC method Wi-Fi Protected Setup WPS requires WPS routerPIN method Traditional wireless connection requires router To change network settingsTo connect the printer To connect a new printer Enww USB connection non-network connection To connect the printer with the USB cable Change from a USB connection to a wireless network To change from a USB connection to a wireless network Connect wirelessly to the printer without a router To connect wirelessly to the printer without a router Tips for setting up and using a networked printer To open the embedded Web server through Wireless Direct Advanced printer management tools for networked printersTo open the embedded Web server About cookies Enww Solve a problem Clear a paper jam To clear a paper jam from paper path To clear a paper jam from duplexer To clear a paper jam from print zone To clear a jam in the automatic document feeder To prevent paper jams Clear the print carriage Improve print quality To align the cartridges from the printer software To print a diagnostics page from the printer software To align the cartridges from the printer display To print a diagnostics page from the printer display To clean the cartridges from the printer software To clean the cartridges from the printer display To resolve print issues To verify that the printer is set as the default printerUnable to print To verify that the printer is not paused or offline Windows To restart the print spoolerWindows Vista Windows XP To check the power connection and reset the printerTo clear the print queue Power connection to the printer Resolve copy and scan issues Resolve fax issues Resolve networking issues If you have a problem, follow these steps HP supportRegister printer Support process HP support by phone Additional warranty options Phone support period Placing a call Prepare paper trays To close cartridge access doorTo open paper tray Printer failure To resolve printer failure Resolve ink cartridge problem To clean the ink cartridge contacts Click here to go online for more information Ink cartridge problem Older generation cartridges Technical information Hewlett-Packard Company notices To disable the usage information function Anonymous usage information storage Specifications Environmental specificationsSystem requirements Input tray capacity Paper weights Print specificationsCopy specifications Scan specifications Fax specifications Print resolutionDraft mode Normal mode Photo-Best mode Power safety Cartridge yield Acoustic informationMax DPI mode Eco-Tips Environmental product stewardship programPaper use Material safety data sheets Power consumptionSleep mode Plastics Enww Enww Regulatory notices Regulatory model identification number Regulatory notices Enww Visual display workplaces statement for Germany Products with wireless LAN devicesFrance Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Wireless notice to users in Japan Enww Enww Australia wired fax statement Enww Additional fax setup Set up faxing parallel phone systems Countries/regions with a parallel-type phone system Select the correct fax setup for your home or office DSL PBX To set up the printer with a separate fax line Case a Separate fax line no voice calls received Case B Set up the printer with DSL Figure B-2Back view of the printer To set up the printer with DSL Case D Fax with a distinctive ring service on the same line To set up the printer with a distinctive ring service To set up the printer with a shared voice/fax line Case E Shared voice/fax line Case F Shared voice/fax line with voice mail Figure B-5Back view of the printer Set up the printer with a computer dial-up modem To set up the printer with voice mail Set up the printer with a computer DSL/ADSL modem To set up the printer with a computer dial-up modem To set up the printer with a computer DSL/ADSL modem Telephone wall jack Parallel splitter DSL/ADSL filter Case H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modem Telephone wall jack Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Figure B-12Back view of the printer Enww Figure B-13Example of a parallel splitter Answering machine Telephone optional Figure B-15Back view of the printer To set up the printer with a computer DSL/ADSL modem Figure B-18Back view of the printer Enww Serial-type fax setup Test fax setup To test fax setup via the printer control panel Index