Resolve ink cartridge problem | HP 4632, 4635 specs

Resolve ink cartridge problem

First try removing and reinserting the cartridges. If this does not work, clean the cartridge contacts. If your problem is still not resolved, see Replace the cartridges on page 69 for more information.

To clean the ink cartridge contacts

CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the printer as soon as possible. It is not recommended to leave the ink cartridges outside of the printer longer than 30 minutes. This could result in damage to the printhead or the ink cartridges.

1.Check that power is on.

2.Open the cartridge access door.

Wait for the print carriage to move to the right side of the printer.

3.Remove the cartridge indicated in the error message.

4.Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are the small gold-colored dots on the cartridge.

5.Wipe only the contacts with a dry swab or lint-free cloth.

CAUTION: Be careful to wipe only the contacts, and do not smear any of the ink or other debris elsewhere on the cartridge.

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HP 4632, 4635 manual Resolve ink cartridge problem, To clean the ink cartridge contacts

Contents

HP Officejet 4630 e-All-in-One series Page Table of contents 100 159 111133 Enww HP Officejet 4630 e-All-in-One series Help HP Officejet 4630 e-All-in-One series Help Get to know the HP Officejet 4630 series Front and top views of the HP Officejet 4630 series Printer parts Rear view of the HP Officejet 4630 series Control panel and status lights Feature 3Wireless status light How do I? Instructions Wireless settings Print To load paper Print documentsTo print a document To print on both sides Click OK to print To print a photo on photo paper Print photosTo load photo paper To print an envelope Print envelopesTo load envelopes To print Quick Forms Print Quick Forms Print from a wireless-capable mobile device Print with HP wireless direct Select Connect New Printer Print from a wireless-capable computer To print in Maximum dpi mode Print using the maximum dpi Tips for print success Printer settings tipsInk tips Paper loading tips Tips for print success Enww Paper basics Photo printing Recommended papers for printingColorLok Special projects Business documentsEveryday printing To load full-size paper Load media To load small-size paper To load envelopes Enww To load the original on the scanner glass Load originalTo load the original in the automatic document feeder Load original Order HP paper supplies Copy and scan To make 2-sided black or color copy Copy documentsTo make 1-sided black or color copy Select Start Black Copy or Start Color Copy More copy features To prepare the scan Scan to a computerTo scan from the printer control panel To scan from your computer Tips for copy success Tips for scan success Fax To send a standard fax from the printer control panel Send a faxSend a standard fax Send a fax manually from a phone Send a standard fax from the computerTo send a standard fax from the computer To send a fax manually from an extension phone Send a fax using monitor dialing To cancel a scheduled fax Send a fax in Error Correction ModeSchedule a fax to send later To schedule a fax from the printer control panel To change the ECM setting from the control panel To receive a fax manually Receive a faxReceive a fax manually Forward faxes to another number Reprint received faxes from memoryTo reprint faxes in memory from the printer control panel To forward faxes from the printer control panel To add a number to the junk fax list Set the paper size for received faxesBlock unwanted fax numbers To remove numbers from the list of junk fax numbers Select Add a Number Set up and change speed-dial entries Set up speed-dial entriesTo set up speed-dial entries To change speed-dial entries To delete speed-dial entries Delete speed-dial entries Configure the fax header Change fax settingsSet the answer mode Auto answer To set the answer mode Change the answer ring pattern for distinctive ring Set the number of rings before answeringTo set the number of rings before answering To change the answer ring pattern for distinctive ring Set the redial options Set the dial typeTo set the dial type To set the redial options To set the fax sound volume Set the fax sound volumeSet the fax speed To set the fax speed Fax and digital phone services Fax over Internet Protocol Print fax confirmation reports To enable fax confirmationUse reports Print the details of the last fax transaction Print and view the fax logPrint a Caller ID Report View the Call History To view the Call History Tips for fax success Use Web Services HP ePrint To print using HP ePrint To turn off ePrint To find the printers email address Use HP Printables Use the HP Connected website Tips for printing HP Printables and using HP ePrint Tips for using Web Services Work with cartridges To check the ink levels from the printer software Check the estimated ink levelsTo check the ink levels from the printer control panel Locate the cartridge number in the printer software Order ink suppliesLocate the cartridge number on the printer Choose right ink cartridges To replace the cartridges Replace the cartridges Enww To exit single-cartridge mode Use single-cartridge mode Cartridge warranty information Tips for working with cartridges Enww Connectivity PIN method Wi-Fi Protected Setup WPS requires WPS routerPush Button PBC method To change network settings Traditional wireless connection requires routerTo connect the printer To connect a new printer Enww To connect the printer with the USB cable USB connection non-network connection To change from a USB connection to a wireless network Change from a USB connection to a wireless network To connect wirelessly to the printer without a router Connect wirelessly to the printer without a router Tips for setting up and using a networked printer Advanced printer management tools for networked printers To open the embedded Web server through Wireless DirectTo open the embedded Web server About cookies Enww Solve a problem To clear a paper jam from paper path Clear a paper jam To clear a paper jam from duplexer To clear a paper jam from print zone To clear a jam in the automatic document feeder To prevent paper jams Clear the print carriage To align the cartridges from the printer software Improve print quality To align the cartridges from the printer display To print a diagnostics page from the printer software To print a diagnostics page from the printer display To clean the cartridges from the printer display To clean the cartridges from the printer software To verify that the printer is set as the default printer To resolve print issuesUnable to print To verify that the printer is not paused or offline Windows Vista To restart the print spoolerWindows To clear the print queue To check the power connection and reset the printerWindows XP Power connection to the printer Resolve copy and scan issues Resolve fax issues Resolve networking issues HP support If you have a problem, follow these stepsRegister printer Support process HP support by phone Phone support period Placing a call Additional warranty options To open paper tray To close cartridge access doorPrepare paper trays To resolve printer failure Printer failure To clean the ink cartridge contacts Resolve ink cartridge problem Click here to go online for more information Ink cartridge problem Older generation cartridges Technical information Hewlett-Packard Company notices Anonymous usage information storage To disable the usage information function Environmental specifications SpecificationsSystem requirements Input tray capacity Print specifications Paper weightsCopy specifications Scan specifications Print resolution Fax specificationsDraft mode Normal mode Max DPI mode Power safety Cartridge yield Acoustic informationPhoto-Best mode Paper use Environmental product stewardship programEco-Tips Power consumption Material safety data sheetsSleep mode Plastics Enww Enww Regulatory model identification number Regulatory notices Regulatory notices Enww France Products with wireless LAN devicesVisual display workplaces statement for Germany Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Wireless notice to users in Japan Enww Enww Australia wired fax statement Enww Additional fax setup Countries/regions with a parallel-type phone system Set up faxing parallel phone systems Select the correct fax setup for your home or office DSL PBX Case a Separate fax line no voice calls received To set up the printer with a separate fax line Figure B-2Back view of the printer Case B Set up the printer with DSL To set up the printer with DSL To set up the printer with a distinctive ring service Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the printer with a shared voice/fax line Figure B-5Back view of the printer Case F Shared voice/fax line with voice mail To set up the printer with voice mail Set up the printer with a computer dial-up modem To set up the printer with a computer dial-up modem Set up the printer with a computer DSL/ADSL modem Telephone wall jack Parallel splitter DSL/ADSL filter To set up the printer with a computer DSL/ADSL modem Shared voice/fax with computer dial-up modem Case H Shared voice/fax line with computer modem Telephone wall jack Shared voice/fax with computer DSL/ADSL modem Figure B-12Back view of the printer Case I Shared voice/fax line with answering machine Enww Figure B-13Example of a parallel splitter Answering machine Telephone optional Figure B-15Back view of the printer To set up the printer with a computer DSL/ADSL modem Figure B-18Back view of the printer Enww Serial-type fax setup To test fax setup via the printer control panel Test fax setup Index