ADIC Scalar 1000, SNC 5100 manual

SNCTM 5100 for the

Scalar ® 1000 and 10K

User Guide

Contents

Main Copyright Notice Copyright Notice (Europe) See the release notes for information about system requirements and pre-installation procedure Notices Introduction Install the SNC 5100 Maintenance Action Plans Removal and Replacement Procedures Connecting to the Service Port Service Port Command Reference Diagnostic Command Reference POST Error Codes Startup Message Reference INDEX Glossary Warranty and EULA Notices Welcome Safety Notices Safety Inspection Remove AC Power External Machine Check Safety Label Check Fusing Requirements Environmental Notices and Statements Product Recycling Lithium Battery Laser Safety General Restrictions Usage Restrictions Regulatory Notices Electronic Emission Statements Federal Communications Commission (FCC) Statement Industry Canada Compliance Statement European Community Compliance Statement Page CE Notice Page Introduction Overview Configuration Support Address Mapping Interface Protocol Awareness Hardware Product Description and Features Fibre Channel Interfaces Ultra2 SCSI I/O Interfaces SCSI Command Support Ethernet Service Port LED Indicators FC 1-2 SCSI 1-4 PWR RDY Supported Platforms Supported Devices Operating Specifications Operating Environment Power Consumption Power Requ irem ents Page Install the SNC 5100 Pre-installation Procedure 1 2 3 Installation Procedure 5 6 7 1 2 3 4 5 6 7 11 12 Issue hostTypeShow command from 13 14 Issue the fcShow command from the Host Utility Software 15 Table 4: Host Utility Software Post-Installation Other Installation Issues Attaching SCSI Devices Maximum Number of LUNs Transfer Rates: Ultra, Fast, and Asynchronous Wide and Narrow SCSI Buses Table of SCSI Terminology and Limitations SCSI Bus Termination Problems on the SCSI Bus Page Inadequate cables Mixed cable types Unshielded cables Fuses Host Bus Adapter Setup Installing the SAN Explorer Installing the Host Registration Service Power-Up and Boot Sequence Guidelines Page Page Maintenance Action Plans Event Codes and Actions Check Event Log Page Firmware State = Sync Lost Page Page Page Page Action Reference Table Table 8: Action Reference Table Event Viewing Levels Start MAP Event Code or Obvious Symptom Visually Inspect LEDs Check for Problems on Attached Devices Check Host Versions Check SNC 5100 Product Versions ADIC Management Console version Firmware version Hardware version Quick Component Check Perform H ealth Check Check the Host Event Log Database Full MAP Device Access MAP Check Fibre Channel Port Status Check SCSI Channel Devices Check Channel Zoning Settings SCSI Channel MAP Get SCSI Information for the SNC 5100 Check Attached SCSI Devices from the Service Port Compare Listed versus Physical Devices Compare Listed versus Supported Devices Check SCSI Bus Termination Check for Multiple SCSI IDs Improper Device Type Examine SCSI Cables Examine SCSI Connectors SCSI Health Check SCSI Loop Back Test Testing SCSI Cables Isolating SCSI devices Restore SCSI Setup Fibre Channel MAP Verify Fibre Channel Connections Test GBIC Examine Cables Fibre Channel Loop Back Test Testing Fibre Channel Optical Cable Replace Fibre Channel Cable Replace Fibre Channel Device MAP for the SNC 5100 Observe Operational LED Behavior Temperature MAP Notification of Problems in Temperature Subsystem Temperature Warnings or Alarms Received Fan Speed is in Warning or Alarm Range Power M AP Ethernet MAP Page Page Page Page Page Service Port MAP Check the RS-232 Cable Check Connection with Boot Messages Virtual Private SANScalar Firewall Manager Settings MAP Check Scalar Firewall Manager Access Settings Verify Host Access to Devices Page Page Removal and Replacement Procedures Handling Electrostatic Discharge-Sensitive Parts Removing and Replacing the GBIC Removing the GBIC Replacing the GBIC Before Removing or Replacing the Unit Removing and Replacing the Unit Removing the SNC 5100 Replacing the SNC 5100 Final Diagnostic Tests Final Test Preparation Fibre Channel Tests Test Fibre Channel Port 1 Test Fibre Channel Port 2 Test SCSI Port 1 and 2 Test SCSI Port 3 and 4 Ethernet Test Network Setup for the SNC 5100 Page Page Updating the SNC 5100 Post-Repair Checklist targets 2 1 3 8 9 10 fcShow 13 fcShowDevs 11 Page Connecting to the Service Port Service Port Connections Connecting the Service Terminal Hardware Required Initial Setup of HyperTerminal Verifying the Connection Updating Firmware and Configurations Updating SNC 5100 Firmware Saving a Configuration File Loading a Configuration File Zmodem Status Code Table Setting the Time and Date Setting the Real Time Clock Adding a Host System Running Timeserver Disabling the Timeserver Host Synchronizing the Real Time Clock with a Timeserver Service Port Command Reference Managing the SNC 5100 Commands Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page GBIC. Specifying the port number is optional. Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page administrator. netHelp The netHelp command displays a list of the Ethernet network commands. Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page The sysVpdShowAll shows a little more information and includes product data for the Fibre Channel GBIC. Page Page Page Page Page Page Page Page Page Diagnostic Command Reference Boot Modes Entering Diagnostic Mode Restoring Normal Mode Special Procedures Health Check Manual Health Check Event Log Dump Retrieving the Code 43 Dump File Page Boot Mode Commands Diagnostic Commands Page Page Page Page Page POST Error Codes POST Boot Behavior ROM Init Page Page Address Test Secondary POST Identify and Execute bootrom Start of Bootrom POST Service Menu A - Cold boot from [A]lternate bootrom B - Cold [B]oot from primary bootrom R - [R]eceive new boot image from serial port V- full [V]ersion information Error Displays Page Startup Message Reference Bootrom Messages See the sample code below. LIC Initialization Messages Final Startup Messages Page Glossary Acronyms Page Warranty and EULA ADIC Limited Product Warranty Page ADIC End User License Agreement Page Page Page INDEX