User Guide
Copyright Notice
Copyright Notice Europe
Introduction
Install the SNC
Maintenance Action Plans
Removal and Replacement Procedures
Service Port Command Reference
Connecting to the Service Port
Diagnostic Command Reference
Post Error Codes
Warranty and Eula
Startup Message Reference
Glossary
Safety Inspection
Safety Notices
Welcome
Remove AC Power
Safety Label Check
Safety Label
External Machine Check
Fusing Requirements
Laser Safety
Lithium Battery
Environmental Notices and Statements
General Restrictions
Usage Restrictions
Regulatory Notices
Electronic Emission Statements
Industry Canada Compliance Statement
European Community Compliance Statement
SNC
CE Notice
Documentation
Configuration Overview
Overview
Address Mapping
Configuration Support
Interface Protocol Awareness
Hardware Product Description and Features
Fibre Channel Interfaces
Fibre Channel Connections
Gbic speed Cable Type Distance
Ultra2 Scsi I/O Interfaces
Service Port
Scsi Command Support
Ethernet
LED Indicators
LEDs
Supported Platforms
Scsi
Supported Devices
Operating Specifications
Operating Environment
Power Consumption
Power Requirements
SNC Operating Specifications 00020-02
Pre-Installation Checklist
Pre-installation Procedure
Step Actions Comments and References
Installation Procedure
Installation Checklist
Installation Checklist
See the setHost port,OS
Host Utility Software
Host Utility Software
Post-Installation
Other Installation Issues
Attaching Scsi Devices
Maximum Number of LUNs
Transfer Rates Ultra, Fast, and Asynchronous
Wide and Narrow Scsi Buses
Table of Scsi Terminology and Limitations
Scsi Trade Association Terminology
Max Bus Endorsed Terminology Max. Bus Speed Lengths
MB/Sec Devices
Problems on the Scsi Bus
Scsi Bus Termination
Bent pins in a Scsi connector
Missing terminator at the end of a Scsi bus
Excessive termination
Multiple devices at the same ID
Host Bus Adapter Setup
Fuses
Inadequate cables
Mixed cable types
Installing the Host Registration Service
Installing the SAN Explorer
Power-Up and Boot Sequence Guidelines
SNC
SNC Other Installation Issues 00020-02
Maintenance Action Plans Troubleshooting Table
Component Subsystem Go To
Check Event Log
Event Codes and Actions
Review all visual observations and Event Codes against on
Event Viewing Default Action2
Event Codes and Actions
Description
Code Level1 Threshold
Event Viewing Default Action
Code Level Threshold
Description Code Level1 Threshold
LIP
Event Codes and Actions
Health Check Event Descriptions
Heartbeat Event Descriptions
Action Reference Table
Action Reference Table
Action Number
Event Code or Obvious Symptom
Start MAP
Event Viewing Levels
Event Viewing Levels
Visually Inspect LEDs
Check for Problems on Attached Devices
Check SNC 5100 Product Versions
Check Host Versions
Adic Management Console version
Firmware version
Hardware version
Quick Component Check
Stop all I/O Remove the Ethernet cable if installed
Perform Health Check
Database Full MAP
Check the Host Event Log
Device Access MAP
Check Fibre Channel Port Status
Check Scsi Channel Devices
Scsi Channel MAP
Check Channel Zoning Settings
Get Scsi Information for the SNC
Check Attached Scsi Devices from the Service Port
Compare Listed versus Physical Devices
Compare Listed versus Supported Devices
Check Scsi Bus Termination
Check for Multiple Scsi IDs
Type
Improper Device Type
Examine Scsi Cables
Examine Scsi Connectors
Scsi Health Check
Scsi Loop Back Test
Testing Scsi Cables
Isolating Scsi devices
Restore Scsi Setup
Fibre Channel MAP
Verify Fibre Channel Connections
Test Gbic
Examine Cables
Fibre Channel Loop Back Test
Testing Fibre Channel Optical Cable
Replace Fibre Channel Cable
Replace Fibre Channel Device
MAP for the SNC
Temperature MAP
Observe Operational LED Behavior
Notification of Problems in Temperature Subsystem
Temperature Warnings or Alarms Received
Power MAP
Fan Speed is in Warning or Alarm Range
Ethernet MAP
Ethernet Port on Faceplate
SNC
Example SN60023 ifShow
SNC
Display of failed Ping test
From the service terminal, enter the diagBoot command
From the service port, enter the elTest command
Step
Verify that the diagmode prompt is displayed
Service Port MAP
If both addresses are the same, go to step
Check Connection with Boot Messages
Check the RS-232 Cable
Check Scalar Firewall Manager Access Settings
Virtual Private SAN Scalar Firewall Manager Settings MAP
Perform these steps if SFM devices are unavailable
Verify Host Access to Devices
SNC
Page
Removal and Replacement Procedures
Handling Electrostatic Discharge-Sensitive Parts
Removing and Replacing the Gbic
Before Removing or Replacing the Unit
Removing the Gbic
Replacing the Gbic
Removing and Replacing the Unit
Removing the SNC
Replacing the SNC
Final Diagnostic Tests
Final Test Preparation
Fibre Channel Tests
Test Fibre Channel Port
Test Scsi Port 1
Ethernet Test
Test Scsi Port 3
Network Setup for the SNC
For more information, see Network Setup for the SNC
, Pre-Installation Checklist, on
Enter the hostNameSet command to set the Host name
For more information, see the hostNameSet command on
Ethernet Port
Foster ethAddrSet 10.0.0.2
Checklist
Updating the SNC
Post-Repair Checklist
Post-Repair Checklist
Start the Adic
FcShowDevs
SNC Post-Repair Checklist 00020-02
Service Port Connections
DB-9 RS-232 Connector Pin Assignments
Connecting the Service Terminal
Hardware Required
Lists the null modem cable connections
Null Modem Cable Connections
Initial Setup of HyperTerminal
Verifying the Connection
Updating Firmware and Configurations
Updating SNC 5100 Firmware
Saving a Configuration File
Loading a Configuration File
Zmodem Status Codes
Zmodem Status Code Table
Status Description Code
Setting the Time and Date
Setting the Real Time Clock
For more information, see the tzSet timezone command on
Adding a Host System Running Timeserver
For more information, see the setTimeHost command on
Disabling the Timeserver Host
For more information, see the rtcSetCurrent command on
Synchronizing the Real Time Clock with a Timeserver
Commands
Commands Listed Alphabetically byFunction
Command or Command Description Group Command and Control
Managing the SNC
Command or Command Description Group
Diagnostics
Environmental Sensors
Ethernet Network
Event Logging
Fibre Channel
Health Check
Flash File System
Help
Product Data
Scalar Firewall Manager
Scsi
Startup
ClearReservationdevId
ArptabShow
Parameter Value
CleHelp
CleShow LUN
CleShowAll
CsClearLogFile
DiagBoot
DiagHelp command displays a list of the diagnostic commands
DateSetFromRTC
DiagHelp
DisableCC option number
Option
EnvMonShow
EnableCC
Channel Name Description
EnvMonRangeShow
EthAddrGet
FcConnTypeGet port
EthAddrSet
Parameter Value Meaning
FcConnTypeSet port,connection
FcFibreSpeedGet port
FcFibreSpeedSet port,speed
FcGbicShow port
GBIC. Specifying the port number is optional
Finisar Corp
Value Port Mode
FcPortModeGet port
FcPortModeSet port,mode
FcRestart port
FcShow level
Level Meaning
Ctlr Id
FcShowDevs
Ext. Fifo
FcTxEnable port
FcTxDisable port
FcShowNames
GateAddrGet
GateAddrSet
Terminal
Help command displays a list of the shell commands
Help
Commands 133 00020-02
HlthChkIntervalGet
HlthChkHelp
HlthChkIntervalSet
HlthChkLevelGet
HlthChkLevelSet
HlthChkNow
Host add,hostname,ipAddress
Where
Following is an example of host file contents
Host delete,hostname
Host list
HostNameSet
HostShow
HostTypeShow
IcmpstatShow
IfShow
InetstatShow
InitializeBox
LicenseShow
IpstatShow
LoggerDump number
SN600393
File are displayed starting with the most recent events
LoggerDumpCurrent level
Ls or ll
MacShow
Ethernet interface
MapCompressDatabase
MapHelp
MapRebuildDatabase
MapShowDatabase
MapShowDevs
SNA
MapWinnowDatabaseLun dev ID
MapWinnowDatabase
MbufShow
Administrator
NetHelp
NormalBoot
Rdate timeserver
Reboot
Reset
ReserveShow level
ReserveShow Viewing Levels
Ridtag value
RestartScsi channel
On original equipment, the RID tag will be blank
Route
Route add,destination,gateway
Route delete,destination,gateway
Route list command lists the existing routes
Route list
String
RtcSetCurrent
ScsiAltIdGet channel
ScsiAltIdSet channel,id
ScsiHostChanGet channel
ScsiHostChanSet channel,mode
ScsiHostIdSet channel,id
ScsiHostIdGet channel
ScsiRescan channel
ScsiResetDisableGet channel
ScsiResetDisableSet channel,mode
ScsiShow
LUN
ScsiTermSet channel,termination
ScsiTermGet channel
SetFcFrameSize channel,size
SetFcHardId channel,id
SetHost port,OS
SetNettime value
Value Meaning
SetSnaCCLun newLUN
SfmAccessApply
SetTimeHost
SfmAccessClear disable code
SfmAccessSet hostindex,Starting LUN,Ending LUN,Access
Access Value
SfmActiveSet
SfmFeatureEnable license key string
Following command example shows SFM information for host Id
If SFM is already active, the following is displayed
SfmConnectionSet hostindex,host connection string
If SFM is already inactive, the following is displayed
SfmInactiveSet
SfmNameSet hostindex,name string
SfmShow hostIndex
Hostindex Meaning
SfmTypeSet hostIndex,OS type string
SfmSparseAccessSethostindex,LUN string,Access
ShellLock
ShowBox
ShowVersions
SncFeatureEnable licensekeystring
SnmpCommunitiesShow
SnmpHelp command displays a list of the snmp commands
SnmpHelp
SnmpReadCommunityAdd string ,view
SnmpReadCommunityRemove string
SnmpTrapCommunitySet string,view
SnmpWriteCommunityAdd string,view
SysNodeNameModeSet Mode
SysConfigShow
SnmpWriteCommunityRemove string
SysNodeNameModeShow
Mode Definition
SysVpdShow or sysVpdShowAll
OEM Adic
Data for the Fibre Channel Gbic
IBM
Gbic
NV RAM CPU
Sz filename
Targets
TcpstatShow
TrapDestAdd ipAddress
TrapDestRemove ipAddress
TzSet timezone
TrapDestShow
UdpstatShow
UserAdd username,password
UserDelete username,password
Uptime
User
UserHelp command displays a list of the user commands
UserList
UserHelp
Version
SNC
Boot Modes
Entering Diagnostic Mode
Special Procedures
Restoring Normal Mode
Health Check
Manual Health Check
Retrieving the Code 43 Dump File
Event Log Dump
SNC
Boot Mode Commands
Diagnostic Commands
ElTest
FcSlotTest
ScsiChannelTest x,y
Unsuccessful Fibre Test
Unsuccessful Scsi Test cable not plugged
ShowBox also lists the cabling requirements for each slot
SupportDump
EnvMonShow dmva reserveShow
Post Boot Behavior
ROM Init
Simple Access Test
Initial Post
Memory Size
Bitwalk Test
Pattern Test
Secondary Post
Identify and Execute bootrom
Address Test
Post Service Menu
Start of Bootrom
Cold boot from Alternate bootrom
Cold Boot from primary bootrom
Button may be depressed any time during the memory tests
After completing the memory tests Post will display
Receive new boot image from serial port
Error Displays
Full Version information
SNC Post Service Menu 00020-02
Bootrom Messages
See the sample code below
LIC Initialization Messages
Final Startup Messages
SNC Bootrom Messages 00020-02
Dynamic Random Access Memory
Maintenance Action Plan
Basic Input/Output System
Differential Ended
Power-On Self test
Replacement Identification
Synchronous Dynamic Random Access Memory
SAN Replication Services
Warranty and Eula
Adic Limited Product Warranty
Adic Limited Product Warranty 00020-02
Adic End User License Agreement
Adic End User License Agreement 00020-02
Adic End User License Agreement 215 00020-02
SNC
Bootrom 110, 171
Index
Post
MAP
SNC 220 00020-02