ADIC SNC 5100 manual Maintenance Action Plans Troubleshooting Table, Component Subsystem Go To

SNC 5100

Maintenance Action Plans

This section describes the Maintenance Action Plans (MAPs) for the SNC 5100. MAPs exist for all of the SNC 5100’s component systems.

If it is clear that a particular component system is at fault in a problem situation, go directly to the MAP for that component by consulting Table 6.

If it is not clear which component system is at fault in a problem situation, choose one of the following options:

•Work through the Event Codes and Actions in Table 7 on page 35 in order to determine the appropriate MAP.

•Work through the “Start MAP” on page 42 in order to determine the appropriate MAP.

Table 6: Maintenance Action Plans Troubleshooting Table

Component Subsystem	Go To
If Event Code 42 has been reported	“Database Full MAP” on page 47
If you are unable to access SCSI or Fibre	“Device Access MAP” on page 48
devices
If SCSI I/O fails or errors on the SCSI bus are	“SCSI Channel MAP” on page 50
reported
If the SAN Connection LED is off or Fibre	“Fibre Channel MAP” on page 61
Channel errors are reported
If the SNC 5100 continually reboots or all	“MAP for the SNC 5100” on
LEDs are off	page 66
If the temperature Warning or Alarm LEDs are	“Temperature MAP” on page 66
on
If all LEDs are off or the SNC 5100 fails to	“Power MAP” on page 68
respond to any method of management
If Client and Server cannot communicate or	“Ethernet MAP” on page 69
the Ethernet LED is off
If the Client is communicating with the Server,	“Service Port MAP” on page 75
but the Service Terminal does not respond

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