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ADIC Scalar 1000, SNC 5100 manual SNC 220 00020-02

Models: SNC 5100 Scalar 1000

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ADIC Scalar 1000, SNC 5100 manual SNC 220 00020-02

Contents

User Guide Copyright Notice Copyright Notice EuropeIntroduction Install the SNC Maintenance Action Plans Removal and Replacement Procedures Connecting to the Service Port Service Port Command ReferenceDiagnostic Command Reference Post Error Codes Warranty and EulaStartup Message Reference GlossarySafety Notices Safety InspectionWelcome Remove AC Power Safety Label CheckSafety Label External Machine CheckFusing Requirements Laser SafetyLithium Battery Environmental Notices and StatementsGeneral Restrictions Usage RestrictionsRegulatory Notices Electronic Emission StatementsIndustry Canada Compliance Statement European Community Compliance StatementSNC CE Notice Documentation Configuration Overview OverviewConfiguration Support Address MappingInterface Protocol Awareness Hardware Product Description and Features Fibre Channel InterfacesFibre Channel Connections Gbic speed Cable Type DistanceUltra2 Scsi I/O Interfaces Scsi Command Support Service PortEthernet LED Indicators LEDsSupported Platforms ScsiOperating Specifications Supported DevicesOperating Environment Power Consumption Power RequirementsSNC Operating Specifications 00020-02 Pre-installation Procedure Pre-Installation ChecklistStep Actions Comments and References Installation Procedure Installation ChecklistInstallation Checklist See the setHost port,OS Host Utility Software Host Utility SoftwarePost-Installation Other Installation IssuesAttaching Scsi Devices Maximum Number of LUNsTransfer Rates Ultra, Fast, and Asynchronous Wide and Narrow Scsi BusesTable of Scsi Terminology and Limitations Scsi Trade Association TerminologyMax Bus Endorsed Terminology Max. Bus Speed Lengths MB/Sec DevicesProblems on the Scsi Bus Scsi Bus TerminationBent pins in a Scsi connector Missing terminator at the end of a Scsi busExcessive termination Multiple devices at the same IDHost Bus Adapter Setup FusesInadequate cables Mixed cable typesInstalling the SAN Explorer Installing the Host Registration ServicePower-Up and Boot Sequence Guidelines SNC SNC Other Installation Issues 00020-02 Maintenance Action Plans Troubleshooting Table Component Subsystem Go ToEvent Codes and Actions Check Event LogReview all visual observations and Event Codes against on Event Viewing Default Action2 Event Codes and ActionsDescription Code Level1 ThresholdEvent Viewing Default Action Code Level ThresholdDescription Code Level1 Threshold LIPEvent Codes and Actions Health Check Event Descriptions Heartbeat Event Descriptions Action Reference Table Action Reference TableAction Number Event Code or Obvious Symptom Start MAPEvent Viewing Levels Event Viewing LevelsVisually Inspect LEDs Check for Problems on Attached Devices Check SNC 5100 Product VersionsCheck Host Versions Adic Management Console versionFirmware version Hardware versionStop all I/O Remove the Ethernet cable if installed Quick Component CheckPerform Health Check Database Full MAP Check the Host Event LogDevice Access MAP Check Fibre Channel Port Status Check Scsi Channel DevicesCheck Channel Zoning Settings Scsi Channel MAPGet Scsi Information for the SNC Check Attached Scsi Devices from the Service Port Compare Listed versus Physical Devices Compare Listed versus Supported DevicesCheck Scsi Bus Termination Check for Multiple Scsi IDs TypeImproper Device Type Examine Scsi Cables Examine Scsi Connectors Scsi Health CheckScsi Loop Back Test Testing Scsi Cables Isolating Scsi devicesRestore Scsi Setup Fibre Channel MAP Verify Fibre Channel ConnectionsTest Gbic Examine Cables Fibre Channel Loop Back TestTesting Fibre Channel Optical Cable Replace Fibre Channel Cable Replace Fibre Channel DeviceTemperature MAP MAP for the SNCObserve Operational LED Behavior Notification of Problems in Temperature Subsystem Temperature Warnings or Alarms ReceivedPower MAP Fan Speed is in Warning or Alarm RangeEthernet MAP Ethernet Port on FaceplateSNC Example SN60023 ifShow SNC Display of failed Ping test From the service terminal, enter the diagBoot command From the service port, enter the elTest commandStep Verify that the diagmode prompt is displayedService Port MAP If both addresses are the same, go to stepCheck Connection with Boot Messages Check the RS-232 CableVirtual Private SAN Scalar Firewall Manager Settings MAP Check Scalar Firewall Manager Access SettingsPerform these steps if SFM devices are unavailable Verify Host Access to Devices SNC Page Removal and Replacement Procedures Handling Electrostatic Discharge-Sensitive PartsRemoving and Replacing the Gbic Before Removing or Replacing the UnitRemoving the Gbic Replacing the GbicRemoving and Replacing the Unit Removing the SNCFinal Diagnostic Tests Replacing the SNCFinal Test Preparation Fibre Channel Tests Test Fibre Channel PortEthernet Test Test Scsi Port 1Test Scsi Port 3 Network Setup for the SNC For more information, see Network Setup for the SNC, Pre-Installation Checklist, on Enter the hostNameSet command to set the Host nameFor more information, see the hostNameSet command on Ethernet PortFoster ethAddrSet 10.0.0.2 Checklist Updating the SNCPost-Repair Checklist Post-Repair ChecklistStart the Adic FcShowDevs SNC Post-Repair Checklist 00020-02 Service Port Connections DB-9 RS-232 Connector Pin AssignmentsConnecting the Service Terminal Hardware RequiredLists the null modem cable connections Null Modem Cable ConnectionsInitial Setup of HyperTerminal Verifying the ConnectionUpdating Firmware and Configurations Updating SNC 5100 FirmwareSaving a Configuration File Loading a Configuration FileZmodem Status Code Table Zmodem Status CodesStatus Description Code Setting the Time and Date Setting the Real Time ClockFor more information, see the tzSet timezone command on Adding a Host System Running TimeserverFor more information, see the setTimeHost command on Disabling the Timeserver HostFor more information, see the rtcSetCurrent command on Synchronizing the Real Time Clock with a TimeserverCommands Commands Listed Alphabetically byFunctionCommand or Command Description Group Command and Control Managing the SNCCommand or Command Description Group DiagnosticsEnvironmental Sensors Ethernet NetworkEvent Logging Fibre Channel Flash File System Health CheckHelp Product Data Scalar Firewall Manager Scsi Startup ArptabShow ClearReservationdevIdParameter Value CleHelp CleShow LUNCleShowAll CsClearLogFileDiagBoot DiagHelp command displays a list of the diagnostic commandsDateSetFromRTC DiagHelpDisableCC option number OptionEnableCC EnvMonShowChannel Name Description EnvMonRangeShow EthAddrGet EthAddrSet FcConnTypeGet portParameter Value Meaning FcConnTypeSet port,connection FcFibreSpeedGet portFcFibreSpeedSet port,speed FcGbicShow portGBIC. Specifying the port number is optional Finisar CorpValue Port Mode FcPortModeGet portFcPortModeSet port,mode FcRestart portFcShow level Level MeaningCtlr Id FcShowDevs Ext. FifoFcTxDisable port FcTxEnable portFcShowNames GateAddrGet GateAddrSetHelp command displays a list of the shell commands TerminalHelp Commands 133 00020-02 HlthChkHelp HlthChkIntervalGetHlthChkIntervalSet HlthChkLevelGet HlthChkLevelSetHlthChkNow Host add,hostname,ipAddressFollowing is an example of host file contents WhereHost delete,hostname Host list HostNameSet HostShowHostTypeShow IcmpstatShowIfShow InetstatShow InitializeBoxIpstatShow LicenseShowLoggerDump number File are displayed starting with the most recent events SN600393LoggerDumpCurrent level Ls or ll MacShowEthernet interface MapCompressDatabaseMapHelp MapRebuildDatabaseMapShowDatabase MapShowDevs SNAMapWinnowDatabase MapWinnowDatabaseLun dev IDMbufShow Administrator NetHelpNormalBoot Rdate timeserverReboot ResetReserveShow level ReserveShow Viewing LevelsRestartScsi channel Ridtag valueOn original equipment, the RID tag will be blank Route Route add,destination,gatewayRoute list command lists the existing routes Route delete,destination,gatewayRoute list String RtcSetCurrentScsiAltIdGet channel ScsiAltIdSet channel,idScsiHostChanGet channel ScsiHostChanSet channel,modeScsiHostIdGet channel ScsiHostIdSet channel,idScsiRescan channel ScsiResetDisableGet channel ScsiResetDisableSet channel,modeScsiShow LUNScsiTermGet channel ScsiTermSet channel,terminationSetFcFrameSize channel,size SetFcHardId channel,id SetHost port,OSSetNettime value Value MeaningSfmAccessApply SetSnaCCLun newLUNSetTimeHost SfmAccessClear disable code SfmAccessSet hostindex,Starting LUN,Ending LUN,AccessAccess Value SfmActiveSetSfmFeatureEnable license key string Following command example shows SFM information for host IdIf SFM is already active, the following is displayed SfmConnectionSet hostindex,host connection stringSfmInactiveSet If SFM is already inactive, the following is displayedSfmNameSet hostindex,name string SfmShow hostIndex Hostindex MeaningSfmSparseAccessSethostindex,LUN string,Access SfmTypeSet hostIndex,OS type stringShellLock ShowBox ShowVersionsSncFeatureEnable licensekeystring SnmpCommunitiesShowSnmpHelp command displays a list of the snmp commands SnmpHelpSnmpReadCommunityAdd string ,view SnmpReadCommunityRemove stringSnmpTrapCommunitySet string,view SnmpWriteCommunityAdd string,viewSysConfigShow SysNodeNameModeSet ModeSnmpWriteCommunityRemove string Mode Definition SysNodeNameModeShowSysVpdShow or sysVpdShowAll OEM Adic Data for the Fibre Channel Gbic IBMGbic NV RAM CPU Sz filename TargetsTcpstatShow TrapDestAdd ipAddress TrapDestRemove ipAddressTrapDestShow TzSet timezoneUdpstatShow UserAdd username,password UserDelete username,passwordUptime UserUserHelp command displays a list of the user commands UserListUserHelp VersionSNC Boot Modes Entering Diagnostic ModeSpecial Procedures Restoring Normal ModeHealth Check Manual Health CheckRetrieving the Code 43 Dump File Event Log DumpSNC Boot Mode Commands Diagnostic CommandsElTest FcSlotTestScsiChannelTest x,y Unsuccessful Fibre TestUnsuccessful Scsi Test cable not plugged ShowBox also lists the cabling requirements for each slot SupportDumpEnvMonShow dmva reserveShow Post Boot Behavior ROM InitSimple Access Test Initial PostBitwalk Test Memory SizePattern Test Identify and Execute bootrom Secondary PostAddress Test Post Service Menu Start of BootromCold boot from Alternate bootrom Cold Boot from primary bootromButton may be depressed any time during the memory tests After completing the memory tests Post will displayError Displays Receive new boot image from serial portFull Version information SNC Post Service Menu 00020-02 Bootrom Messages See the sample code belowLIC Initialization Messages Final Startup Messages SNC Bootrom Messages 00020-02 Dynamic Random Access Memory Maintenance Action PlanBasic Input/Output System Differential EndedPower-On Self test Replacement IdentificationSynchronous Dynamic Random Access Memory SAN Replication ServicesWarranty and Eula Adic Limited Product WarrantyAdic Limited Product Warranty 00020-02 Adic End User License Agreement Adic End User License Agreement 00020-02 Adic End User License Agreement 215 00020-02 SNC Bootrom 110, 171 IndexPost MAP SNC 220 00020-02