Event Codes and Actions, Description | ADIC SNC 5100, Scalar 1000

SNC 5100

Figure 6: Detail of Event Log Listing From Service Port

Step 4. Check the listed Event Codes against the Event Code column of Table 7 on page 35.

See Figure 6 to interpret the log listing.

Step 5. Read across Table 7 to the Action column to see the associated Action number.

Step 6. Find the Action number in the Action column of Table 8 on page 41.

Step 7. Complete the indicated MAP or action.

Step 8. To see additional log messages, follow the procedure “Event Log Dump” on page 189.

Step 9. If there are no abnormal events, go to “Perform Health Check” on page 46.

Table 7: Event Codes and Actions

	Event	Viewing	Default		Action2
	Event	Viewing	Trap	Description
	Code	Level1	Trap	Description
	Code	Level1	Threshold
			Threshold


				Visual Observations

	N.A.	N.A.	N.A.	All LEDs are off	5

	N.A.	N.A.	N.A.	RDY LED not blinking once per	3
				second after power has been on for
				one minute

	N.A.	N.A.	N.A.	Temperature Warning LED on	4

	N.A.	N.A.	N.A.	Temperature Alarm LED on	4

	N.A.	N.A.	N.A.	SNC 5100 not responding	3

Event Codes and Actions

35

6-00020-02

Image 43

ADIC SNC 5100, Scalar 1000 manual Event Codes and Actions, Event Viewing Default Action2, Description, Code Level1 Threshold

Contents

User Guide Copyright Notice Europe Copyright Notice Introduction Install the SNC Maintenance Action Plans Removal and Replacement Procedures Service Port Command Reference Connecting to the Service PortDiagnostic Command Reference Glossary Post Error CodesWarranty and Eula Startup Message Reference Safety Inspection Safety NoticesWelcome External Machine Check Remove AC PowerSafety Label Check Safety Label Environmental Notices and Statements Fusing RequirementsLaser Safety Lithium Battery Electronic Emission Statements General RestrictionsUsage Restrictions Regulatory Notices European Community Compliance Statement Industry Canada Compliance Statement SNC CE Notice Documentation Overview Configuration Overview Address Mapping Configuration SupportInterface Protocol Awareness Gbic speed Cable Type Distance Hardware Product Description and FeaturesFibre Channel Interfaces Fibre Channel Connections Ultra2 Scsi I/O Interfaces Service Port Scsi Command SupportEthernet LEDs LED Indicators Scsi Supported Platforms Supported Devices Operating SpecificationsOperating Environment Power Requirements Power Consumption SNC Operating Specifications 00020-02 Pre-Installation Checklist Pre-installation ProcedureStep Actions Comments and References Installation Checklist Installation Procedure Installation Checklist See the setHost port,OS Host Utility Software Host Utility Software Maximum Number of LUNs Post-InstallationOther Installation Issues Attaching Scsi Devices Wide and Narrow Scsi Buses Transfer Rates Ultra, Fast, and Asynchronous MB/Sec Devices Table of Scsi Terminology and LimitationsScsi Trade Association Terminology Max Bus Endorsed Terminology Max. Bus Speed Lengths Scsi Bus Termination Problems on the Scsi Bus Multiple devices at the same ID Bent pins in a Scsi connectorMissing terminator at the end of a Scsi bus Excessive termination Mixed cable types Host Bus Adapter SetupFuses Inadequate cables Installing the Host Registration Service Installing the SAN ExplorerPower-Up and Boot Sequence Guidelines SNC SNC Other Installation Issues 00020-02 Component Subsystem Go To Maintenance Action Plans Troubleshooting Table Check Event Log Event Codes and ActionsReview all visual observations and Event Codes against on Code Level1 Threshold Event Viewing Default Action2Event Codes and Actions Description Code Level Threshold Event Viewing Default Action LIP Description Code Level1 Threshold Event Codes and Actions Health Check Event Descriptions Heartbeat Event Descriptions Action Reference Table Action Reference TableAction Number Event Viewing Levels Event Code or Obvious SymptomStart MAP Event Viewing Levels Visually Inspect LEDs Adic Management Console version Check for Problems on Attached DevicesCheck SNC 5100 Product Versions Check Host Versions Hardware version Firmware version Quick Component Check Stop all I/O Remove the Ethernet cable if installedPerform Health Check Check the Host Event Log Database Full MAP Device Access MAP Check Scsi Channel Devices Check Fibre Channel Port Status Scsi Channel MAP Check Channel Zoning SettingsGet Scsi Information for the SNC Check Attached Scsi Devices from the Service Port Compare Listed versus Supported Devices Compare Listed versus Physical Devices Check Scsi Bus Termination Type Check for Multiple Scsi IDs Improper Device Type Examine Scsi Cables Scsi Health Check Examine Scsi Connectors Scsi Loop Back Test Isolating Scsi devices Testing Scsi Cables Restore Scsi Setup Verify Fibre Channel Connections Fibre Channel MAP Test Gbic Fibre Channel Loop Back Test Examine Cables Testing Fibre Channel Optical Cable Replace Fibre Channel Device Replace Fibre Channel Cable MAP for the SNC Temperature MAPObserve Operational LED Behavior Temperature Warnings or Alarms Received Notification of Problems in Temperature Subsystem Fan Speed is in Warning or Alarm Range Power MAP Ethernet Port on Faceplate Ethernet MAP SNC Example SN60023 ifShow SNC Display of failed Ping test Verify that the diagmode prompt is displayed From the service terminal, enter the diagBoot commandFrom the service port, enter the elTest command Step If both addresses are the same, go to step Service Port MAP Check the RS-232 Cable Check Connection with Boot Messages Check Scalar Firewall Manager Access Settings Virtual Private SAN Scalar Firewall Manager Settings MAPPerform these steps if SFM devices are unavailable Verify Host Access to Devices SNC Page Handling Electrostatic Discharge-Sensitive Parts Removal and Replacement Procedures Replacing the Gbic Removing and Replacing the GbicBefore Removing or Replacing the Unit Removing the Gbic Removing the SNC Removing and Replacing the Unit Replacing the SNC Final Diagnostic TestsFinal Test Preparation Test Fibre Channel Port Fibre Channel Tests Test Scsi Port 1 Ethernet TestTest Scsi Port 3 For more information, see Network Setup for the SNC Network Setup for the SNC Ethernet Port , Pre-Installation Checklist, onEnter the hostNameSet command to set the Host name For more information, see the hostNameSet command on Foster ethAddrSet 10.0.0.2 Updating the SNC Checklist Post-Repair Checklist Post-Repair Checklist Start the Adic FcShowDevs SNC Post-Repair Checklist 00020-02 DB-9 RS-232 Connector Pin Assignments Service Port Connections Null Modem Cable Connections Connecting the Service TerminalHardware Required Lists the null modem cable connections Verifying the Connection Initial Setup of HyperTerminal Updating SNC 5100 Firmware Updating Firmware and Configurations Loading a Configuration File Saving a Configuration File Zmodem Status Codes Zmodem Status Code TableStatus Description Code Setting the Real Time Clock Setting the Time and Date Adding a Host System Running Timeserver For more information, see the tzSet timezone command on Disabling the Timeserver Host For more information, see the setTimeHost command on Synchronizing the Real Time Clock with a Timeserver For more information, see the rtcSetCurrent command on Managing the SNC CommandsCommands Listed Alphabetically byFunction Command or Command Description Group Command and Control Ethernet Network Command or Command Description GroupDiagnostics Environmental Sensors Event Logging Fibre Channel Health Check Flash File SystemHelp Product Data Scalar Firewall Manager Scsi Startup ClearReservationdevId ArptabShowParameter Value CsClearLogFile CleHelpCleShow LUN CleShowAll DiagHelp DiagBootDiagHelp command displays a list of the diagnostic commands DateSetFromRTC Option DisableCC option number EnvMonShow EnableCCChannel Name Description EnvMonRangeShow EthAddrGet FcConnTypeGet port EthAddrSetParameter Value Meaning FcFibreSpeedGet port FcConnTypeSet port,connection FcGbicShow port FcFibreSpeedSet port,speed Finisar Corp GBIC. Specifying the port number is optional FcPortModeGet port Value Port Mode FcRestart port FcPortModeSet port,mode Level Meaning FcShow level Ctlr Id Ext. Fifo FcShowDevs FcTxEnable port FcTxDisable portFcShowNames GateAddrSet GateAddrGet Terminal Help command displays a list of the shell commandsHelp Commands 133 00020-02 HlthChkIntervalGet HlthChkHelpHlthChkIntervalSet Host add,hostname,ipAddress HlthChkLevelGetHlthChkLevelSet HlthChkNow Where Following is an example of host file contentsHost delete,hostname Host list IcmpstatShow HostNameSetHostShow HostTypeShow IfShow InitializeBox InetstatShow LicenseShow IpstatShowLoggerDump number SN600393 File are displayed starting with the most recent eventsLoggerDumpCurrent level MacShow Ls or ll MapCompressDatabase Ethernet interface MapRebuildDatabase MapHelp MapShowDatabase SNA MapShowDevs MapWinnowDatabaseLun dev ID MapWinnowDatabaseMbufShow NetHelp Administrator Rdate timeserver NormalBoot ReserveShow Viewing Levels RebootReset ReserveShow level Ridtag value RestartScsi channelOn original equipment, the RID tag will be blank Route add,destination,gateway Route Route delete,destination,gateway Route list command lists the existing routesRoute list RtcSetCurrent String ScsiAltIdSet channel,id ScsiAltIdGet channel ScsiHostChanSet channel,mode ScsiHostChanGet channel ScsiHostIdSet channel,id ScsiHostIdGet channelScsiRescan channel ScsiResetDisableSet channel,mode ScsiResetDisableGet channel LUN ScsiShow ScsiTermSet channel,termination ScsiTermGet channelSetFcFrameSize channel,size SetHost port,OS SetFcHardId channel,id Value Meaning SetNettime value SetSnaCCLun newLUN SfmAccessApplySetTimeHost SfmActiveSet SfmAccessClear disable codeSfmAccessSet hostindex,Starting LUN,Ending LUN,Access Access Value SfmConnectionSet hostindex,host connection string SfmFeatureEnable license key stringFollowing command example shows SFM information for host Id If SFM is already active, the following is displayed If SFM is already inactive, the following is displayed SfmInactiveSetSfmNameSet hostindex,name string Hostindex Meaning SfmShow hostIndex SfmTypeSet hostIndex,OS type string SfmSparseAccessSethostindex,LUN string,AccessShellLock ShowVersions ShowBox SnmpCommunitiesShow SncFeatureEnable licensekeystring SnmpHelp SnmpHelp command displays a list of the snmp commands SnmpWriteCommunityAdd string,view SnmpReadCommunityAdd string ,viewSnmpReadCommunityRemove string SnmpTrapCommunitySet string,view SysNodeNameModeSet Mode SysConfigShowSnmpWriteCommunityRemove string SysNodeNameModeShow Mode DefinitionSysVpdShow or sysVpdShowAll OEM Adic IBM Data for the Fibre Channel Gbic Gbic NV RAM CPU Targets Sz filename TcpstatShow TrapDestRemove ipAddress TrapDestAdd ipAddress TzSet timezone TrapDestShowUdpstatShow User UserAdd username,passwordUserDelete username,password Uptime Version UserHelp command displays a list of the user commandsUserList UserHelp SNC Entering Diagnostic Mode Boot Modes Manual Health Check Special ProceduresRestoring Normal Mode Health Check Event Log Dump Retrieving the Code 43 Dump File SNC Diagnostic Commands Boot Mode Commands FcSlotTest ElTest Unsuccessful Fibre Test ScsiChannelTest x,y Unsuccessful Scsi Test cable not plugged SupportDump ShowBox also lists the cabling requirements for each slot EnvMonShow dmva reserveShow ROM Init Post Boot Behavior Initial Post Simple Access Test Memory Size Bitwalk TestPattern Test Secondary Post Identify and Execute bootromAddress Test Start of Bootrom Post Service Menu After completing the memory tests Post will display Cold boot from Alternate bootromCold Boot from primary bootrom Button may be depressed any time during the memory tests Receive new boot image from serial port Error DisplaysFull Version information SNC Post Service Menu 00020-02 See the sample code below Bootrom Messages LIC Initialization Messages Final Startup Messages SNC Bootrom Messages 00020-02 Differential Ended Dynamic Random Access MemoryMaintenance Action Plan Basic Input/Output System SAN Replication Services Power-On Self testReplacement Identification Synchronous Dynamic Random Access Memory Adic Limited Product Warranty Warranty and Eula Adic Limited Product Warranty 00020-02 Adic End User License Agreement Adic End User License Agreement 00020-02 Adic End User License Agreement 215 00020-02 SNC Index Bootrom 110, 171 Post MAP SNC 220 00020-02