Welcome, Safety Notices, Safety Inspection | ADIC SNC 5100 guide

SNC 5100

Notices

Welcome

ADIC is the leading expert in open systems data storage solutions.

Your new SNC 5100 is an intelligent storage networking appliance. It provides a management platform for any-to-any connectivity, increases interoperability, integrates protocol-aware services, and improves reliability, security, and manageability in the Storage Area Network (SAN).

This manual is intended to provide hardware and firmware reference support for ADIC customers and professional services team members.

Safety Notices

The CAUTION notice indicates the possibility of damage to a program, device, system, or data.

The DANGER notice warns you of conditions or procedures that could result in death or severe personal injury.

DANGER

An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the user to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.

Safety Inspection

Perform the following safety checks to identify unsafe conditions. Be cautious of potential safety hazards not covered in the safety checks. If unsafe conditions are present, determine how serious the hazards are and whether you should continue before correcting the problem.

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ADIC SNC 5100, Scalar 1000 manual Welcome, Safety Notices, Safety Inspection

Contents

User Guide Copyright Notice Europe Copyright Notice Introduction Install the SNC Maintenance Action Plans Removal and Replacement Procedures Connecting to the Service Port Service Port Command ReferenceDiagnostic Command Reference Warranty and Eula Post Error CodesStartup Message Reference Glossary Safety Notices Safety InspectionWelcome Safety Label Check Remove AC PowerSafety Label External Machine Check Laser Safety Fusing RequirementsLithium Battery Environmental Notices and Statements Usage Restrictions General RestrictionsRegulatory Notices Electronic Emission Statements European Community Compliance Statement Industry Canada Compliance Statement SNC CE Notice Documentation Overview Configuration Overview Configuration Support Address MappingInterface Protocol Awareness Fibre Channel Interfaces Hardware Product Description and FeaturesFibre Channel Connections Gbic speed Cable Type Distance Ultra2 Scsi I/O Interfaces Scsi Command Support Service PortEthernet LEDs LED Indicators Scsi Supported Platforms Operating Specifications Supported DevicesOperating Environment Power Requirements Power Consumption SNC Operating Specifications 00020-02 Pre-installation Procedure Pre-Installation ChecklistStep Actions Comments and References Installation Checklist Installation Procedure Installation Checklist See the setHost port,OS Host Utility Software Host Utility Software Other Installation Issues Post-InstallationAttaching Scsi Devices Maximum Number of LUNs Wide and Narrow Scsi Buses Transfer Rates Ultra, Fast, and Asynchronous Scsi Trade Association Terminology Table of Scsi Terminology and LimitationsMax Bus Endorsed Terminology Max. Bus Speed Lengths MB/Sec Devices Scsi Bus Termination Problems on the Scsi Bus Missing terminator at the end of a Scsi bus Bent pins in a Scsi connectorExcessive termination Multiple devices at the same ID Fuses Host Bus Adapter SetupInadequate cables Mixed cable types Installing the SAN Explorer Installing the Host Registration ServicePower-Up and Boot Sequence Guidelines SNC SNC Other Installation Issues 00020-02 Component Subsystem Go To Maintenance Action Plans Troubleshooting Table Event Codes and Actions Check Event LogReview all visual observations and Event Codes against on Event Codes and Actions Event Viewing Default Action2Description Code Level1 Threshold Code Level Threshold Event Viewing Default Action LIP Description Code Level1 Threshold Event Codes and Actions Health Check Event Descriptions Heartbeat Event Descriptions Action Reference Table Action Reference TableAction Number Start MAP Event Code or Obvious SymptomEvent Viewing Levels Event Viewing Levels Visually Inspect LEDs Check SNC 5100 Product Versions Check for Problems on Attached DevicesCheck Host Versions Adic Management Console version Hardware version Firmware version Stop all I/O Remove the Ethernet cable if installed Quick Component CheckPerform Health Check Check the Host Event Log Database Full MAP Device Access MAP Check Scsi Channel Devices Check Fibre Channel Port Status Check Channel Zoning Settings Scsi Channel MAPGet Scsi Information for the SNC Check Attached Scsi Devices from the Service Port Compare Listed versus Supported Devices Compare Listed versus Physical Devices Check Scsi Bus Termination Type Check for Multiple Scsi IDs Improper Device Type Examine Scsi Cables Scsi Health Check Examine Scsi Connectors Scsi Loop Back Test Isolating Scsi devices Testing Scsi Cables Restore Scsi Setup Verify Fibre Channel Connections Fibre Channel MAP Test Gbic Fibre Channel Loop Back Test Examine Cables Testing Fibre Channel Optical Cable Replace Fibre Channel Device Replace Fibre Channel Cable Temperature MAP MAP for the SNCObserve Operational LED Behavior Temperature Warnings or Alarms Received Notification of Problems in Temperature Subsystem Fan Speed is in Warning or Alarm Range Power MAP Ethernet Port on Faceplate Ethernet MAP SNC Example SN60023 ifShow SNC Display of failed Ping test From the service port, enter the elTest command From the service terminal, enter the diagBoot commandStep Verify that the diagmode prompt is displayed If both addresses are the same, go to step Service Port MAP Check the RS-232 Cable Check Connection with Boot Messages Virtual Private SAN Scalar Firewall Manager Settings MAP Check Scalar Firewall Manager Access SettingsPerform these steps if SFM devices are unavailable Verify Host Access to Devices SNC Page Handling Electrostatic Discharge-Sensitive Parts Removal and Replacement Procedures Before Removing or Replacing the Unit Removing and Replacing the GbicRemoving the Gbic Replacing the Gbic Removing the SNC Removing and Replacing the Unit Final Diagnostic Tests Replacing the SNCFinal Test Preparation Test Fibre Channel Port Fibre Channel Tests Ethernet Test Test Scsi Port 1Test Scsi Port 3 For more information, see Network Setup for the SNC Network Setup for the SNC Enter the hostNameSet command to set the Host name , Pre-Installation Checklist, onFor more information, see the hostNameSet command on Ethernet Port Foster ethAddrSet 10.0.0.2 Updating the SNC Checklist Post-Repair Checklist Post-Repair Checklist Start the Adic FcShowDevs SNC Post-Repair Checklist 00020-02 DB-9 RS-232 Connector Pin Assignments Service Port Connections Hardware Required Connecting the Service TerminalLists the null modem cable connections Null Modem Cable Connections Verifying the Connection Initial Setup of HyperTerminal Updating SNC 5100 Firmware Updating Firmware and Configurations Loading a Configuration File Saving a Configuration File Zmodem Status Code Table Zmodem Status CodesStatus Description Code Setting the Real Time Clock Setting the Time and Date Adding a Host System Running Timeserver For more information, see the tzSet timezone command on Disabling the Timeserver Host For more information, see the setTimeHost command on Synchronizing the Real Time Clock with a Timeserver For more information, see the rtcSetCurrent command on Commands Listed Alphabetically byFunction CommandsCommand or Command Description Group Command and Control Managing the SNC Diagnostics Command or Command Description GroupEnvironmental Sensors Ethernet Network Event Logging Fibre Channel Flash File System Health CheckHelp Product Data Scalar Firewall Manager Scsi Startup ArptabShow ClearReservationdevIdParameter Value CleShow LUN CleHelpCleShowAll CsClearLogFile DiagHelp command displays a list of the diagnostic commands DiagBootDateSetFromRTC DiagHelp Option DisableCC option number EnableCC EnvMonShowChannel Name Description EnvMonRangeShow EthAddrGet EthAddrSet FcConnTypeGet portParameter Value Meaning FcFibreSpeedGet port FcConnTypeSet port,connection FcGbicShow port FcFibreSpeedSet port,speed Finisar Corp GBIC. Specifying the port number is optional FcPortModeGet port Value Port Mode FcRestart port FcPortModeSet port,mode Level Meaning FcShow level Ctlr Id Ext. Fifo FcShowDevs FcTxDisable port FcTxEnable portFcShowNames GateAddrSet GateAddrGet Help command displays a list of the shell commands TerminalHelp Commands 133 00020-02 HlthChkHelp HlthChkIntervalGetHlthChkIntervalSet HlthChkLevelSet HlthChkLevelGetHlthChkNow Host add,hostname,ipAddress Following is an example of host file contents WhereHost delete,hostname Host list HostShow HostNameSetHostTypeShow IcmpstatShow IfShow InitializeBox InetstatShow IpstatShow LicenseShowLoggerDump number File are displayed starting with the most recent events SN600393LoggerDumpCurrent level MacShow Ls or ll MapCompressDatabase Ethernet interface MapRebuildDatabase MapHelp MapShowDatabase SNA MapShowDevs MapWinnowDatabase MapWinnowDatabaseLun dev IDMbufShow NetHelp Administrator Rdate timeserver NormalBoot Reset RebootReserveShow level ReserveShow Viewing Levels RestartScsi channel Ridtag valueOn original equipment, the RID tag will be blank Route add,destination,gateway Route Route list command lists the existing routes Route delete,destination,gatewayRoute list RtcSetCurrent String ScsiAltIdSet channel,id ScsiAltIdGet channel ScsiHostChanSet channel,mode ScsiHostChanGet channel ScsiHostIdGet channel ScsiHostIdSet channel,idScsiRescan channel ScsiResetDisableSet channel,mode ScsiResetDisableGet channel LUN ScsiShow ScsiTermGet channel ScsiTermSet channel,terminationSetFcFrameSize channel,size SetHost port,OS SetFcHardId channel,id Value Meaning SetNettime value SfmAccessApply SetSnaCCLun newLUNSetTimeHost SfmAccessSet hostindex,Starting LUN,Ending LUN,Access SfmAccessClear disable codeAccess Value SfmActiveSet Following command example shows SFM information for host Id SfmFeatureEnable license key stringIf SFM is already active, the following is displayed SfmConnectionSet hostindex,host connection string SfmInactiveSet If SFM is already inactive, the following is displayedSfmNameSet hostindex,name string Hostindex Meaning SfmShow hostIndex SfmSparseAccessSethostindex,LUN string,Access SfmTypeSet hostIndex,OS type stringShellLock ShowVersions ShowBox SnmpCommunitiesShow SncFeatureEnable licensekeystring SnmpHelp SnmpHelp command displays a list of the snmp commands SnmpReadCommunityRemove string SnmpReadCommunityAdd string ,viewSnmpTrapCommunitySet string,view SnmpWriteCommunityAdd string,view SysConfigShow SysNodeNameModeSet ModeSnmpWriteCommunityRemove string Mode Definition SysNodeNameModeShowSysVpdShow or sysVpdShowAll OEM Adic IBM Data for the Fibre Channel Gbic Gbic NV RAM CPU Targets Sz filename TcpstatShow TrapDestRemove ipAddress TrapDestAdd ipAddress TrapDestShow TzSet timezoneUdpstatShow UserDelete username,password UserAdd username,passwordUptime User UserList UserHelp command displays a list of the user commandsUserHelp Version SNC Entering Diagnostic Mode Boot Modes Restoring Normal Mode Special ProceduresHealth Check Manual Health Check Event Log Dump Retrieving the Code 43 Dump File SNC Diagnostic Commands Boot Mode Commands FcSlotTest ElTest Unsuccessful Fibre Test ScsiChannelTest x,y Unsuccessful Scsi Test cable not plugged SupportDump ShowBox also lists the cabling requirements for each slot EnvMonShow dmva reserveShow ROM Init Post Boot Behavior Initial Post Simple Access Test Bitwalk Test Memory SizePattern Test Identify and Execute bootrom Secondary PostAddress Test Start of Bootrom Post Service Menu Cold Boot from primary bootrom Cold boot from Alternate bootromButton may be depressed any time during the memory tests After completing the memory tests Post will display Error Displays Receive new boot image from serial portFull Version information SNC Post Service Menu 00020-02 See the sample code below Bootrom Messages LIC Initialization Messages Final Startup Messages SNC Bootrom Messages 00020-02 Maintenance Action Plan Dynamic Random Access MemoryBasic Input/Output System Differential Ended Replacement Identification Power-On Self testSynchronous Dynamic Random Access Memory SAN Replication Services Adic Limited Product Warranty Warranty and Eula Adic Limited Product Warranty 00020-02 Adic End User License Agreement Adic End User License Agreement 00020-02 Adic End User License Agreement 215 00020-02 SNC Index Bootrom 110, 171 Post MAP SNC 220 00020-02