Post-Installation, Other Installation Issues | ADIC Scalar 1000

SNC 5100

Post-Installation

The ADIC Management Console application allows you to manage multiple SNC 5100s from any location on your network.

For installation and operating instructions, see the ADIC Management Console User Guide.

Other Installation Issues

The SNC 5100 is 8.61" wide x 12.0" deep x 1.61" high.

All the connectors, and the air outlets, are at one end of the unit. The air inlet and power switch at the other. A minimum of 3" clearance is required at the connector end for cables, though 4-5” is recommended. A minimum of 0.75" clearance at the air inlet end and a supply of air at ambient temperature and pressure are required. There are no side clearance requirements.

Attaching SCSI Devices

SCSI devices are attached to any of the SCSI connectors on the rear of the . The device types and speeds, as well as cabling, target IDs, and termination are discussed below.

High quality cables with the correct latches or screws must be used at all times to ensure reliable connections. Cables are not provided with the .

Caution

Ensure that you read this section before you attach any devices to the . A summary table appears at the end of this discussion.

Maximum Number of LUNs

The SNC 5100 supports up to 2048 LUNs.

Caution

Do not attach more than 2048 LUNs to the SNC 5100. Exceeding the 2048 LUN limit will result in unreliable behavior.

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ADIC Scalar 1000, SNC 5100 Post-Installation, Other Installation Issues, Attaching Scsi Devices, Maximum Number of LUNs

Contents

User Guide Copyright Notice Copyright Notice Europe Introduction Install the SNC Maintenance Action Plans Removal and Replacement Procedures Diagnostic Command Reference Connecting to the Service PortService Port Command Reference Post Error Codes Warranty and EulaStartup Message Reference Glossary Welcome Safety NoticesSafety Inspection Remove AC Power Safety Label CheckSafety Label External Machine Check Fusing Requirements Laser SafetyLithium Battery Environmental Notices and Statements General Restrictions Usage RestrictionsRegulatory Notices Electronic Emission Statements Industry Canada Compliance Statement European Community Compliance Statement SNC CE Notice Documentation Configuration Overview Overview Interface Protocol Awareness Configuration SupportAddress Mapping Hardware Product Description and Features Fibre Channel InterfacesFibre Channel Connections Gbic speed Cable Type Distance Ultra2 Scsi I/O Interfaces Ethernet Scsi Command SupportService Port LED Indicators LEDs Supported Platforms Scsi Operating Environment Operating SpecificationsSupported Devices Power Consumption Power Requirements SNC Operating Specifications 00020-02 Step Actions Comments and References Pre-installation ProcedurePre-Installation Checklist Installation Procedure Installation Checklist Installation Checklist See the setHost port,OS Host Utility Software Host Utility Software Post-Installation Other Installation IssuesAttaching Scsi Devices Maximum Number of LUNs Transfer Rates Ultra, Fast, and Asynchronous Wide and Narrow Scsi Buses Table of Scsi Terminology and Limitations Scsi Trade Association TerminologyMax Bus Endorsed Terminology Max. Bus Speed Lengths MB/Sec Devices Problems on the Scsi Bus Scsi Bus Termination Bent pins in a Scsi connector Missing terminator at the end of a Scsi busExcessive termination Multiple devices at the same ID Host Bus Adapter Setup FusesInadequate cables Mixed cable types Power-Up and Boot Sequence Guidelines Installing the SAN ExplorerInstalling the Host Registration Service SNC SNC Other Installation Issues 00020-02 Maintenance Action Plans Troubleshooting Table Component Subsystem Go To Review all visual observations and Event Codes against on Event Codes and ActionsCheck Event Log Event Viewing Default Action2 Event Codes and ActionsDescription Code Level1 Threshold Event Viewing Default Action Code Level Threshold Description Code Level1 Threshold LIP Event Codes and Actions Health Check Event Descriptions Heartbeat Event Descriptions Action Number Action Reference TableAction Reference Table Event Code or Obvious Symptom Start MAPEvent Viewing Levels Event Viewing Levels Visually Inspect LEDs Check for Problems on Attached Devices Check SNC 5100 Product VersionsCheck Host Versions Adic Management Console version Firmware version Hardware version Perform Health Check Stop all I/O Remove the Ethernet cable if installedQuick Component Check Database Full MAP Check the Host Event Log Device Access MAP Check Fibre Channel Port Status Check Scsi Channel Devices Get Scsi Information for the SNC Check Channel Zoning SettingsScsi Channel MAP Check Attached Scsi Devices from the Service Port Compare Listed versus Physical Devices Compare Listed versus Supported Devices Check Scsi Bus Termination Check for Multiple Scsi IDs Type Improper Device Type Examine Scsi Cables Examine Scsi Connectors Scsi Health Check Scsi Loop Back Test Testing Scsi Cables Isolating Scsi devices Restore Scsi Setup Fibre Channel MAP Verify Fibre Channel Connections Test Gbic Examine Cables Fibre Channel Loop Back Test Testing Fibre Channel Optical Cable Replace Fibre Channel Cable Replace Fibre Channel Device Observe Operational LED Behavior Temperature MAPMAP for the SNC Notification of Problems in Temperature Subsystem Temperature Warnings or Alarms Received Power MAP Fan Speed is in Warning or Alarm Range Ethernet MAP Ethernet Port on Faceplate SNC Example SN60023 ifShow SNC Display of failed Ping test From the service terminal, enter the diagBoot command From the service port, enter the elTest commandStep Verify that the diagmode prompt is displayed Service Port MAP If both addresses are the same, go to step Check Connection with Boot Messages Check the RS-232 Cable Perform these steps if SFM devices are unavailable Virtual Private SAN Scalar Firewall Manager Settings MAPCheck Scalar Firewall Manager Access Settings Verify Host Access to Devices SNC Page Removal and Replacement Procedures Handling Electrostatic Discharge-Sensitive Parts Removing and Replacing the Gbic Before Removing or Replacing the UnitRemoving the Gbic Replacing the Gbic Removing and Replacing the Unit Removing the SNC Final Test Preparation Final Diagnostic TestsReplacing the SNC Fibre Channel Tests Test Fibre Channel Port Test Scsi Port 3 Ethernet TestTest Scsi Port 1 Network Setup for the SNC For more information, see Network Setup for the SNC , Pre-Installation Checklist, on Enter the hostNameSet command to set the Host nameFor more information, see the hostNameSet command on Ethernet Port Foster ethAddrSet 10.0.0.2 Checklist Updating the SNC Post-Repair Checklist Post-Repair Checklist Start the Adic FcShowDevs SNC Post-Repair Checklist 00020-02 Service Port Connections DB-9 RS-232 Connector Pin Assignments Connecting the Service Terminal Hardware RequiredLists the null modem cable connections Null Modem Cable Connections Initial Setup of HyperTerminal Verifying the Connection Updating Firmware and Configurations Updating SNC 5100 Firmware Saving a Configuration File Loading a Configuration File Status Description Code Zmodem Status Code TableZmodem Status Codes Setting the Time and Date Setting the Real Time Clock For more information, see the tzSet timezone command on Adding a Host System Running Timeserver For more information, see the setTimeHost command on Disabling the Timeserver Host For more information, see the rtcSetCurrent command on Synchronizing the Real Time Clock with a Timeserver Commands Commands Listed Alphabetically byFunctionCommand or Command Description Group Command and Control Managing the SNC Command or Command Description Group DiagnosticsEnvironmental Sensors Ethernet Network Event Logging Fibre Channel Help Flash File SystemHealth Check Product Data Scalar Firewall Manager Scsi Startup Parameter Value ArptabShowClearReservationdevId CleHelp CleShow LUNCleShowAll CsClearLogFile DiagBoot DiagHelp command displays a list of the diagnostic commandsDateSetFromRTC DiagHelp DisableCC option number Option Channel Name Description EnableCCEnvMonShow EnvMonRangeShow EthAddrGet Parameter Value Meaning EthAddrSetFcConnTypeGet port FcConnTypeSet port,connection FcFibreSpeedGet port FcFibreSpeedSet port,speed FcGbicShow port GBIC. Specifying the port number is optional Finisar Corp Value Port Mode FcPortModeGet port FcPortModeSet port,mode FcRestart port FcShow level Level Meaning Ctlr Id FcShowDevs Ext. Fifo FcShowNames FcTxDisable portFcTxEnable port GateAddrGet GateAddrSet Help Help command displays a list of the shell commandsTerminal Commands 133 00020-02 HlthChkIntervalSet HlthChkHelpHlthChkIntervalGet HlthChkLevelGet HlthChkLevelSetHlthChkNow Host add,hostname,ipAddress Host delete,hostname Following is an example of host file contentsWhere Host list HostNameSet HostShowHostTypeShow IcmpstatShow IfShow InetstatShow InitializeBox LoggerDump number IpstatShowLicenseShow LoggerDumpCurrent level File are displayed starting with the most recent eventsSN600393 Ls or ll MacShow Ethernet interface MapCompressDatabase MapHelp MapRebuildDatabase MapShowDatabase MapShowDevs SNA MbufShow MapWinnowDatabaseMapWinnowDatabaseLun dev ID Administrator NetHelp NormalBoot Rdate timeserver Reboot ResetReserveShow level ReserveShow Viewing Levels On original equipment, the RID tag will be blank RestartScsi channelRidtag value Route Route add,destination,gateway Route list Route list command lists the existing routesRoute delete,destination,gateway String RtcSetCurrent ScsiAltIdGet channel ScsiAltIdSet channel,id ScsiHostChanGet channel ScsiHostChanSet channel,mode ScsiRescan channel ScsiHostIdGet channelScsiHostIdSet channel,id ScsiResetDisableGet channel ScsiResetDisableSet channel,mode ScsiShow LUN SetFcFrameSize channel,size ScsiTermGet channelScsiTermSet channel,termination SetFcHardId channel,id SetHost port,OS SetNettime value Value Meaning SetTimeHost SfmAccessApplySetSnaCCLun newLUN SfmAccessClear disable code SfmAccessSet hostindex,Starting LUN,Ending LUN,AccessAccess Value SfmActiveSet SfmFeatureEnable license key string Following command example shows SFM information for host IdIf SFM is already active, the following is displayed SfmConnectionSet hostindex,host connection string SfmNameSet hostindex,name string SfmInactiveSetIf SFM is already inactive, the following is displayed SfmShow hostIndex Hostindex Meaning ShellLock SfmSparseAccessSethostindex,LUN string,AccessSfmTypeSet hostIndex,OS type string ShowBox ShowVersions SncFeatureEnable licensekeystring SnmpCommunitiesShow SnmpHelp command displays a list of the snmp commands SnmpHelp SnmpReadCommunityAdd string ,view SnmpReadCommunityRemove stringSnmpTrapCommunitySet string,view SnmpWriteCommunityAdd string,view SnmpWriteCommunityRemove string SysConfigShowSysNodeNameModeSet Mode SysVpdShow or sysVpdShowAll Mode DefinitionSysNodeNameModeShow OEM Adic Data for the Fibre Channel Gbic IBM Gbic NV RAM CPU Sz filename Targets TcpstatShow TrapDestAdd ipAddress TrapDestRemove ipAddress UdpstatShow TrapDestShowTzSet timezone UserAdd username,password UserDelete username,passwordUptime User UserHelp command displays a list of the user commands UserListUserHelp Version SNC Boot Modes Entering Diagnostic Mode Special Procedures Restoring Normal ModeHealth Check Manual Health Check Retrieving the Code 43 Dump File Event Log Dump SNC Boot Mode Commands Diagnostic Commands ElTest FcSlotTest ScsiChannelTest x,y Unsuccessful Fibre Test Unsuccessful Scsi Test cable not plugged ShowBox also lists the cabling requirements for each slot SupportDump EnvMonShow dmva reserveShow Post Boot Behavior ROM Init Simple Access Test Initial Post Pattern Test Bitwalk TestMemory Size Address Test Identify and Execute bootromSecondary Post Post Service Menu Start of Bootrom Cold boot from Alternate bootrom Cold Boot from primary bootromButton may be depressed any time during the memory tests After completing the memory tests Post will display Full Version information Error DisplaysReceive new boot image from serial port SNC Post Service Menu 00020-02 Bootrom Messages See the sample code below LIC Initialization Messages Final Startup Messages SNC Bootrom Messages 00020-02 Dynamic Random Access Memory Maintenance Action PlanBasic Input/Output System Differential Ended Power-On Self test Replacement IdentificationSynchronous Dynamic Random Access Memory SAN Replication Services Warranty and Eula Adic Limited Product Warranty Adic Limited Product Warranty 00020-02 Adic End User License Agreement Adic End User License Agreement 00020-02 Adic End User License Agreement 215 00020-02 SNC Bootrom 110, 171 Index Post MAP SNC 220 00020-02