Firmware version, Hardware version | ADIC SNC 5100, Scalar 1000

SNC 5100

Step 1. Start the ADIC Management Console Server and Client.

For installation and operating instructions, as well as access to version information, see the ADIC Management Console User Guide.

Step 2. If an update is needed, download the update from www.adic.com, and perform the update.

Firmware version

Use this procedure to check the firmware version level.

Step 1. Connect a service terminal to the SNC 5100.

For information about how to do this, see “Connecting to the Service Port” on page 95.

Step 2. Press the Enter key on the service terminal.

If the prompt is not displayed, go to “Service Port MAP” on page 75.

Step 3. Issue the showVersions command.

For more information, see the "showVersions" command on page 170.

Step 4. If an update is required, download the update from www.adic.com, and perform the update.

Hardware version

Use this procedure to check the hardware version information.

Step 1. Connect a service terminal to the SNC 5100.

For information about how to do this, see “Connecting to the Service Port” on page 95.

Step 2. Press the Enter key on the service terminal.

If the prompt is not displayed, go to “Service Port MAP” on page 75.

Start MAP

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ADIC SNC 5100, Scalar 1000 manual Firmware version, Hardware version

Contents

User Guide Copyright Notice Europe Copyright Notice Introduction Install the SNC Maintenance Action Plans Removal and Replacement Procedures Diagnostic Command Reference Connecting to the Service PortService Port Command Reference Warranty and Eula Post Error CodesStartup Message Reference Glossary Welcome Safety NoticesSafety Inspection Safety Label Check Remove AC PowerSafety Label External Machine Check Laser Safety Fusing RequirementsLithium Battery Environmental Notices and Statements Usage Restrictions General RestrictionsRegulatory Notices Electronic Emission Statements European Community Compliance Statement Industry Canada Compliance Statement SNC CE Notice Documentation Overview Configuration Overview Interface Protocol Awareness Configuration SupportAddress Mapping Fibre Channel Interfaces Hardware Product Description and FeaturesFibre Channel Connections Gbic speed Cable Type Distance Ultra2 Scsi I/O Interfaces Ethernet Scsi Command SupportService Port LEDs LED Indicators Scsi Supported Platforms Operating Environment Operating SpecificationsSupported Devices Power Requirements Power Consumption SNC Operating Specifications 00020-02 Step Actions Comments and References Pre-installation ProcedurePre-Installation Checklist Installation Checklist Installation Procedure Installation Checklist See the setHost port,OS Host Utility Software Host Utility Software Other Installation Issues Post-InstallationAttaching Scsi Devices Maximum Number of LUNs Wide and Narrow Scsi Buses Transfer Rates Ultra, Fast, and Asynchronous Scsi Trade Association Terminology Table of Scsi Terminology and LimitationsMax Bus Endorsed Terminology Max. Bus Speed Lengths MB/Sec Devices Scsi Bus Termination Problems on the Scsi Bus Missing terminator at the end of a Scsi bus Bent pins in a Scsi connectorExcessive termination Multiple devices at the same ID Fuses Host Bus Adapter SetupInadequate cables Mixed cable types Power-Up and Boot Sequence Guidelines Installing the SAN ExplorerInstalling the Host Registration Service SNC SNC Other Installation Issues 00020-02 Component Subsystem Go To Maintenance Action Plans Troubleshooting Table Review all visual observations and Event Codes against on Event Codes and ActionsCheck Event Log Event Codes and Actions Event Viewing Default Action2Description Code Level1 Threshold Code Level Threshold Event Viewing Default Action LIP Description Code Level1 Threshold Event Codes and Actions Health Check Event Descriptions Heartbeat Event Descriptions Action Number Action Reference TableAction Reference Table Start MAP Event Code or Obvious SymptomEvent Viewing Levels Event Viewing Levels Visually Inspect LEDs Check SNC 5100 Product Versions Check for Problems on Attached DevicesCheck Host Versions Adic Management Console version Hardware version Firmware version Perform Health Check Stop all I/O Remove the Ethernet cable if installedQuick Component Check Check the Host Event Log Database Full MAP Device Access MAP Check Scsi Channel Devices Check Fibre Channel Port Status Get Scsi Information for the SNC Check Channel Zoning SettingsScsi Channel MAP Check Attached Scsi Devices from the Service Port Compare Listed versus Supported Devices Compare Listed versus Physical Devices Check Scsi Bus Termination Type Check for Multiple Scsi IDs Improper Device Type Examine Scsi Cables Scsi Health Check Examine Scsi Connectors Scsi Loop Back Test Isolating Scsi devices Testing Scsi Cables Restore Scsi Setup Verify Fibre Channel Connections Fibre Channel MAP Test Gbic Fibre Channel Loop Back Test Examine Cables Testing Fibre Channel Optical Cable Replace Fibre Channel Device Replace Fibre Channel Cable Observe Operational LED Behavior Temperature MAPMAP for the SNC Temperature Warnings or Alarms Received Notification of Problems in Temperature Subsystem Fan Speed is in Warning or Alarm Range Power MAP Ethernet Port on Faceplate Ethernet MAP SNC Example SN60023 ifShow SNC Display of failed Ping test From the service port, enter the elTest command From the service terminal, enter the diagBoot commandStep Verify that the diagmode prompt is displayed If both addresses are the same, go to step Service Port MAP Check the RS-232 Cable Check Connection with Boot Messages Perform these steps if SFM devices are unavailable Virtual Private SAN Scalar Firewall Manager Settings MAPCheck Scalar Firewall Manager Access Settings Verify Host Access to Devices SNC Page Handling Electrostatic Discharge-Sensitive Parts Removal and Replacement Procedures Before Removing or Replacing the Unit Removing and Replacing the GbicRemoving the Gbic Replacing the Gbic Removing the SNC Removing and Replacing the Unit Final Test Preparation Final Diagnostic TestsReplacing the SNC Test Fibre Channel Port Fibre Channel Tests Test Scsi Port 3 Ethernet TestTest Scsi Port 1 For more information, see Network Setup for the SNC Network Setup for the SNC Enter the hostNameSet command to set the Host name , Pre-Installation Checklist, onFor more information, see the hostNameSet command on Ethernet Port Foster ethAddrSet 10.0.0.2 Updating the SNC Checklist Post-Repair Checklist Post-Repair Checklist Start the Adic FcShowDevs SNC Post-Repair Checklist 00020-02 DB-9 RS-232 Connector Pin Assignments Service Port Connections Hardware Required Connecting the Service TerminalLists the null modem cable connections Null Modem Cable Connections Verifying the Connection Initial Setup of HyperTerminal Updating SNC 5100 Firmware Updating Firmware and Configurations Loading a Configuration File Saving a Configuration File Status Description Code Zmodem Status Code TableZmodem Status Codes Setting the Real Time Clock Setting the Time and Date Adding a Host System Running Timeserver For more information, see the tzSet timezone command on Disabling the Timeserver Host For more information, see the setTimeHost command on Synchronizing the Real Time Clock with a Timeserver For more information, see the rtcSetCurrent command on Commands Listed Alphabetically byFunction CommandsCommand or Command Description Group Command and Control Managing the SNC Diagnostics Command or Command Description GroupEnvironmental Sensors Ethernet Network Event Logging Fibre Channel Help Flash File SystemHealth Check Product Data Scalar Firewall Manager Scsi Startup Parameter Value ArptabShowClearReservationdevId CleShow LUN CleHelpCleShowAll CsClearLogFile DiagHelp command displays a list of the diagnostic commands DiagBootDateSetFromRTC DiagHelp Option DisableCC option number Channel Name Description EnableCCEnvMonShow EnvMonRangeShow EthAddrGet Parameter Value Meaning EthAddrSetFcConnTypeGet port FcFibreSpeedGet port FcConnTypeSet port,connection FcGbicShow port FcFibreSpeedSet port,speed Finisar Corp GBIC. Specifying the port number is optional FcPortModeGet port Value Port Mode FcRestart port FcPortModeSet port,mode Level Meaning FcShow level Ctlr Id Ext. Fifo FcShowDevs FcShowNames FcTxDisable portFcTxEnable port GateAddrSet GateAddrGet Help Help command displays a list of the shell commandsTerminal Commands 133 00020-02 HlthChkIntervalSet HlthChkHelpHlthChkIntervalGet HlthChkLevelSet HlthChkLevelGetHlthChkNow Host add,hostname,ipAddress Host delete,hostname Following is an example of host file contentsWhere Host list HostShow HostNameSetHostTypeShow IcmpstatShow IfShow InitializeBox InetstatShow LoggerDump number IpstatShowLicenseShow LoggerDumpCurrent level File are displayed starting with the most recent eventsSN600393 MacShow Ls or ll MapCompressDatabase Ethernet interface MapRebuildDatabase MapHelp MapShowDatabase SNA MapShowDevs MbufShow MapWinnowDatabaseMapWinnowDatabaseLun dev ID NetHelp Administrator Rdate timeserver NormalBoot Reset RebootReserveShow level ReserveShow Viewing Levels On original equipment, the RID tag will be blank RestartScsi channelRidtag value Route add,destination,gateway Route Route list Route list command lists the existing routesRoute delete,destination,gateway RtcSetCurrent String ScsiAltIdSet channel,id ScsiAltIdGet channel ScsiHostChanSet channel,mode ScsiHostChanGet channel ScsiRescan channel ScsiHostIdGet channelScsiHostIdSet channel,id ScsiResetDisableSet channel,mode ScsiResetDisableGet channel LUN ScsiShow SetFcFrameSize channel,size ScsiTermGet channelScsiTermSet channel,termination SetHost port,OS SetFcHardId channel,id Value Meaning SetNettime value SetTimeHost SfmAccessApplySetSnaCCLun newLUN SfmAccessSet hostindex,Starting LUN,Ending LUN,Access SfmAccessClear disable codeAccess Value SfmActiveSet Following command example shows SFM information for host Id SfmFeatureEnable license key stringIf SFM is already active, the following is displayed SfmConnectionSet hostindex,host connection string SfmNameSet hostindex,name string SfmInactiveSetIf SFM is already inactive, the following is displayed Hostindex Meaning SfmShow hostIndex ShellLock SfmSparseAccessSethostindex,LUN string,AccessSfmTypeSet hostIndex,OS type string ShowVersions ShowBox SnmpCommunitiesShow SncFeatureEnable licensekeystring SnmpHelp SnmpHelp command displays a list of the snmp commands SnmpReadCommunityRemove string SnmpReadCommunityAdd string ,viewSnmpTrapCommunitySet string,view SnmpWriteCommunityAdd string,view SnmpWriteCommunityRemove string SysConfigShowSysNodeNameModeSet Mode SysVpdShow or sysVpdShowAll Mode DefinitionSysNodeNameModeShow OEM Adic IBM Data for the Fibre Channel Gbic Gbic NV RAM CPU Targets Sz filename TcpstatShow TrapDestRemove ipAddress TrapDestAdd ipAddress UdpstatShow TrapDestShowTzSet timezone UserDelete username,password UserAdd username,passwordUptime User UserList UserHelp command displays a list of the user commandsUserHelp Version SNC Entering Diagnostic Mode Boot Modes Restoring Normal Mode Special ProceduresHealth Check Manual Health Check Event Log Dump Retrieving the Code 43 Dump File SNC Diagnostic Commands Boot Mode Commands FcSlotTest ElTest Unsuccessful Fibre Test ScsiChannelTest x,y Unsuccessful Scsi Test cable not plugged SupportDump ShowBox also lists the cabling requirements for each slot EnvMonShow dmva reserveShow ROM Init Post Boot Behavior Initial Post Simple Access Test Pattern Test Bitwalk TestMemory Size Address Test Identify and Execute bootromSecondary Post Start of Bootrom Post Service Menu Cold Boot from primary bootrom Cold boot from Alternate bootromButton may be depressed any time during the memory tests After completing the memory tests Post will display Full Version information Error DisplaysReceive new boot image from serial port SNC Post Service Menu 00020-02 See the sample code below Bootrom Messages LIC Initialization Messages Final Startup Messages SNC Bootrom Messages 00020-02 Maintenance Action Plan Dynamic Random Access MemoryBasic Input/Output System Differential Ended Replacement Identification Power-On Self testSynchronous Dynamic Random Access Memory SAN Replication Services Adic Limited Product Warranty Warranty and Eula Adic Limited Product Warranty 00020-02 Adic End User License Agreement Adic End User License Agreement 00020-02 Adic End User License Agreement 215 00020-02 SNC Index Bootrom 110, 171 Post MAP SNC 220 00020-02