Cannot print using a sharing device.

Try to isolate the cause of the problem. Test the printer using a

 

cable connected directly from the computer to the printer.

 

Contact the sharing device vendor for troubleshooting steps.

 

 

Random garbage characters are

The interface cable might be bad or loose. Check the cable

printing.

and connection. Try another parallel cable that is 30 feet or

 

less, IEEE-1284 compliant, with a “C” size connection.

 

Replace the cable with an HP Parallel cable (part number

 

C2946A) or equivalent.

 

 

Printer control panel displays

Media might be jammed in one of several locations. Clear all

CLEAR PAPER JAM.

jams according to instructions in the quick reference guide.

 

 

Printer control panel displays an

Turn the printer off, then back on. If the message does not

unfamiliar message.

clear, see the online user guide for more information.

 

 

For more printer control panel messages and troubleshooting solutions, see the online user guide.

EN

Troubleshooting Checklist 55

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HP 8000 s manual Clear Paper JAM