4Getting Help When Things Go Wrong

Why won’t it print? continued

What is the problem?

Possible cause

To solve the problem…

 

 

 

 

 

 

 

 

 

You may be out of ink.

1

Lift the printer cover and check the Print

 

 

 

 

 

A blank page came

 

 

Cartridge status icons to make sure you are

 

 

 

 

not out of ink. See “Checking Printer Sta-

out of the printer.

 

 

 

 

tus” on page 5.

 

 

 

 

 

 

 

 

 

2

If you are out of ink, replace the print

 

 

 

 

 

cartridge. See “Replacing Print Cartridges”

 

 

 

 

 

on page 26.

 

 

 

 

3

Print your document again.

 

 

 

 

 

 

 

 

You may have forgotten to

Make sure you have removed the protective

 

 

 

remove the vinyl tape from

piece of vinyl tape on each of the print

 

 

 

the print cartridge.

cartridges. See “Replacing Print Cartridges”

 

 

 

 

on page 26.

 

 

 

 

 

 

 

 

 

You may be trying to print

1

Save the fax in a graphic format, such as

 

 

 

a fax.

 

TIFF.

 

 

 

 

2

Place it in a word processing document and

 

 

 

 

 

print it from there.

 

 

 

 

 

 

36