4Getting Help When Things Go Wrong
Is there a problem with your printout?
What is the problem? | Possible cause | To solve the problem… |
|
|
|
Parts of the document are missing or are in the wrong place.
Paper may not be loaded | 1 Make sure the media is correctly oriented |
correctly. | in the IN tray. |
| 2 Make sure the paper guides fit snugly |
| against the media. |
|
|
You may have selected the | Make sure you have selected the correct |
wrong paper orientation. | orientation (portrait or landscape) on the |
| Page Setup dialog box. See “Page Setup - |
| |
|
|
You may have selected the | Make sure you have selected the correct |
wrong paper size. | paper size in the Page Setup dialog box. See |
| |
| |
|
|
You may be trying to print text | Make sure text and graphics are scaled |
or graphics that are larger | correctly in your document. See “Paper Size, |
than your paper size. | |
|
|
You may have selected the | Make sure the margins are within the printable |
wrong margins. | area. See “Minimum Printing Margins” on |
| |
|
|
You may have accidentally | Uncheck Poster Printing in the Layout panel. |
left Poster Printing selected. |
39