4Getting Help When Things Go Wrong

See the list below for your country’s HP Customer Care Center phone number:

Africa/Middle East

41 22/780 41 11

Argentina

(541) 778-8380

Australia

+61 3 8877 8000

Austria

43 (0) 660 6386

Belgium (Dutch)

32 (0)2 62688 06

Belgium (French)

32 (0)2 62688 07

Brazil

011 829-6612

Canada

(905) 206-4663

Chile

800 36 0999

China

8610-65645959

Czech Republic

42 (2) 471 7321

Denmark

45 (0) 39 294099

Finland

358 (9) 2034 7288

France

33 (0) 143623434

Germany

49 (0) 180 532 6222

Greece

30 1 689 64 11

Hong Kong

(800) 96 7729

Hungary

36 (1) 252 4505

India

91 11 682 60 35

Indonesia

6221 350 3408

Ireland

353 (0) 1662 5525

Israel

972-9-9524848

Italy

39 (0) 2 264 10350

Japan, Tokyo

81 3 3335-8333

Japan, Osaka

81 6 6838 1155

Korea

02 3270 0700

Malaysia

03 2952566

Mexico D.F.

258 9922

Mexico, Guadalajara

01 800 472 6684

Middle East/Africa

41 22/780 41 11

Netherlands

31 (0) 20 606 8751

New Zealand

(09) 356-6640

Norway

47 (0) 22 116299

Philippines

65 272 5300

Poland

(+48) 22 519 06 00

Portugal

351 (0) 1 318 00 65

Russia

7095 923 50 01

Singapore

65 272 5300

Spain

34 (9) 02321 123

Sweden

46 (0) 8 6192170

Switzerland

41 (0) 84 8801111

Taiwan

886 2-2717-0055

Thailand

(66-2) 661 4011

Turkey

90 1 224 59 25

United Kingdom

44 (0) 171 512 5202

U.S.

(208) 344-4131

Venezuela

800 47 888

Venezuela, Caracas

207 8488

After the Free Phone Support Period

You can still get help from HP for a fee. Prices are subject to change without notice. (HP Customer Care Online help (see page 42) on the internet is still available for free!)

•For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a support technician.

•For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard.

•If, during your phone call, it is determined that your printer requires repair and you are within your printer’s Limited Warranty period (see page 56, Printer), you will not be charged for the phone support service. However, for countries where the above toll-free phone numbers are not available, the regular long-distance charges may apply.

Extended Warranty Options

If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options:

•Consult your reseller to get extended coverage.

•If your reseller does not offer service contracts, please call HP directly and ask about our

HP Service Agreements. In the U.S., call (800) 446-0522; in Canada, call (800) 268-1221. For HP Service Agreements outside the U.S. and Canada, contact your local HP Sales Office.

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