4Getting Help When Things Go Wrong
Is there a problem with your printout? continued
What is the problem? | Possible cause | To solve the problem… | ||||
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| You may have forgotten to | Make sure that you have removed the | |
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| Print quality is poor. | remove the vinyl tape from | protective piece of vinyl tape on each of the | ||
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| the print cartridge. | print cartridges. See “Replacing Print | |||
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| You may have the incorrect | Click the Revert to Defaults button in the | |
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| “Image” setting in the Color | Color panel of the Print dialog box. See | |
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| panel of the Print dialog box. | ||
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| Your print cartridges may be | If the color and black ink aren’t lining up on | |
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| out of alignment. | the printed page, go to the HP DeskJet 800 | |
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| Series Utility located in the Utilities folder in | |
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| your hard drive’s main directory. Click the | |
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| Calibrate panel, then click the Align button. | |
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| Banners aren’t | You may have forgotten to | Make sure that the OUT tray is up. | ||
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| raise the OUT tray. |
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printing correctly. |
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| You may have problems with | • If several sheets feed into the printer | |
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| the paper. | together, unfold and refold the paper. | |
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| • If the paper creases going through the | |
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| printer, the paper might be unsuitable for | |
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| banner printing. | |
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| You may have problems with | Make sure you selected the paper size U.S. | |
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| your banner software. | Letter Banner or A4 Banner on the Page Setup | |
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| dialog box. See “Page Setup - Controlling | |
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Binding margin appears in | You may have selected the | • Make sure you have selected the correct | ||||
the wrong place when | wrong paper orientation. | Binding option in the Layout panel of the | ||||
trying to do |
| Print dialog box. See “Layout” on page 9. | ||||
Printing. |
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