4Getting Help When Things Go Wrong
Why won’t it print? continued
What is the problem? | Possible cause | To solve the problem… | |
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The printer is really slow. | Your computer may have less | 1 | Check the amount of RAM and processor |
| than the minimum system |
| speed in your computer. See “System |
| requirements. |
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| 2 | Free up some space on your hard drive. |
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| Having less than 100MB of free space on |
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| your computer’s hard drive can mean |
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| longer processing times. |
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| Too many software programs | Close all unnecessary software programs. | |
| may be running at the same |
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| time. |
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| You may be using outdated | Check the printer driver you are using. Be sure | |
| printer software. | to check the HP web site at http:// | |
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| www.hp.com/support/home_products for | |
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| the most recent software updates. | |
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| You may be printing a | Be patient. Large, complex documents | |
| complex document | containing graphics or photographs print | |
| containing graphics or | slower than | |
| photographs. |
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