HP 9000 Sheet-feed Index, 6 Product accessibility and support

Scanner initialization or hardware problems.............................................................................	26
Check the USB connection.................................................................................................	27
Check that the scanner has power.....................................................................................	27
Reset the scanner..............................................................................................................	27
Scanner has stopped working correctly..............................................................................	28
Scanner operation problems....................................................................................................	28
Scanner will not turn on......................................................................................................	29
Scanner lamp stays on.......................................................................................................	29
Scanner does not scan right away.....................................................................................	29
Scanner scans only one side of a two-sided page.............................................................	29
Scanned pages are missing at the scan destination..........................................................	29
Scanned image is fuzzy......................................................................................................	30
Scanned pages are out of order at the scan destination....................................................	30
Optimize scanning and task speeds...................................................................................	30
The scan is completely black or completely white..............................................................	31
Scanned images are not straight........................................................................................	31
Vertical white stripes appear on the printed page..............................................................	31
Scan files are too large.......................................................................................................	31
Scanner buttons are not working correctly...............................................................................	32
Scanner paper path problems .................................................................................................	32
Paper jamming, skewing, misfeeds, or multiple-page feeds..............................................	32
Scanning fragile originals ..................................................................................................	33
Paper does not feed from the scanner...............................................................................	33
Originals are curling up in the scanner output tray.............................................................	33
The bottom of the scanned image is cut off........................................................................	33
The scanned images have streaks or scratches................................................................	34
An item loaded in the scanner jams repeatedly..................................................................	34
Clear jams from the scanner paper path............................................................................	34
Contact HP Support..................................................................................................................	35
6 Product accessibility and support
LCD Reader..............................................................................................................................	36
Control of the scanner buttons.................................................................................................	36
Getting assistance....................................................................................................................	37
Index..............................................................................................................................................	38