Scanner initialization or hardware problems

26

Check the USB connection

27

Check that the scanner has power

27

Reset the scanner

27

Scanner has stopped working correctly

28

Scanner operation problems

28

Scanner will not turn on

29

Scanner lamp stays on

29

Scanner does not scan right away

29

Scanner scans only one side of a two-sided page

29

Scanned pages are missing at the scan destination

29

Scanned image is fuzzy

30

Scanned pages are out of order at the scan destination

30

Optimize scanning and task speeds

30

The scan is completely black or completely white

31

Scanned images are not straight

31

Vertical white stripes appear on the printed page

31

Scan files are too large

31

Scanner buttons are not working correctly

32

Scanner paper path problems

32

Paper jamming, skewing, misfeeds, or multiple-page feeds

32

Scanning fragile originals

33

Paper does not feed from the scanner

33

Originals are curling up in the scanner output tray

33

The bottom of the scanned image is cut off

33

The scanned images have streaks or scratches

34

An item loaded in the scanner jams repeatedly

34

Clear jams from the scanner paper path

34

Contact HP Support

35

6 Product accessibility and support

 

LCD Reader

36

Control of the scanner buttons

36

Getting assistance

37

Index

38

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HP 9000 Sheet-feed manual Product accessibility and support