Troubleshooting

Maintenance mode options

If a switch becomes inoperable or unmanageable because the firmware is corrupt, the IP address is lost, the switch configuration is corrupt, or the password is forgotten, you can recover the switch using the switch Maintenance button.

Maintenance options include:

Unpack a firmware image file

Restore the network configuration parameters to the default values

Remove all user accounts and restore the Admin account name password to the default

Copy the log file

Restore factory defaults for all but user accounts and zoning

Restore all switch configuration parameters to the factory default values

Reset the switch

Display firmware versions stored on the switch

Select the firmware image to activate

Update the system boot loader

To access the Maintenance menu:

1.Place the switch in maintenance mode by pressing and holding the Maintenance button with a pointed tool for 2–7 seconds, until the Heartbeat LED alone is illuminated.

2.Allow one minute for the switch to complete its tests. When the switch is in maintenance mode, the Heartbeat LED illuminates continuously. All other chassis LEDs are extinguished.

3.Establish a Telnet session with the switch using the maintenance mode IP address of 10.0.0.1.

Note: For information about connecting a workstation to the switch, see “Management System Requirements” on page 63.

4.Enter the maintenance mode account name and password (prom, prom), and then press Enter.

login: prom password:xxxx

5.The maintenance menu displays several recovery options. To select a switch recovery option, press the corresponding number (displayed in option: field) on the keyboard, and then press Enter.

0)Exit

1)Image Unpack

2)Reset Network Config

3)Reset User Accounts to Default

4)Copy Log Files

5)Remove Switch Config

6)Remake Filesystem

7)Reset Switch

8)Show Firmware Versions

9)Set Active Image

10)Update Boot Loader

Option:

HP StorageWorks 2/8q Fibre Channel Switch Installation Guide

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HP A7540-96010 manual Maintenance mode options