Networking

Support is as close

as the World Wide Web!

http://www.hp.com/go/network_city

Follow the links that lead you to Support, Drivers, and Technology. Our Web site has everything you need in one place, around the clock, seven days a week:

Software, agent firmware, and drivers (see “When Downloading Files”, below)

Troubleshooting information

Product information

Support contacts

Your HP Reseller can help, too!

Be sure to talk to your reseller about the support services they offer for your HP networking products.

Other HP Electronic Support Services

If you don’t have World Wide Web access, these sources provide firmware, drivers, and technical information.

CD-ROM

Every network-manageable hub and switch comes with a CD-ROM that includes management software, MIBs, documentation, and other useful technical information.

HP

HP FTP Library Service

ftp ftp.hp.com Name: anonymous

Password: john@mycompany.com

ftp> bin

ftp> cd /pub/networking/software

ftp> get filename

ftp> quit

Use your FTP software to ftp to HP’s site. Log in as “anonymous”

Enter your email address as your password. Enter bin as the file transfer type

Go to the directory that has the files Transfer the file you want to your computer Quit the connection.

When Downloading Files

Files are typically named to correspond to the HP product number of the product they’re intended for. If the file you download has a file extension of “.exe”, it is a compressed file. For example, the product HP J3200A may have a file j3200a.exe that is extracted by typing j3200a [Enter].

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HP AdvanceStack Internet Router manual Support is as close As the World Wide Web