Installation Manual

Chapter 4 Troubleshooting

H3C AR 18-2X Series Routers

Symptoms 1:

Nothing is displayed on the terminal screen after the router is powered on.

Solution:

Step 1: Check that:

z

z

The power system is correctly working. The console cable is connected correctly.

Step 2: Check the console cable and the terminal (such as the HyperTerminal) parameter settings.

Symptoms 2:

Illegible characters are displayed on the console terminal after the router is powered on.

Solution:

Make sure you have set on your terminal (HyperTerminal):

Baud rate = 9600

Databit = 8

Parity check = none

Stopbit = 1

Flow control = none

Terminal emulation = VT100

Reconfigure the parameters if their values are different.

4-2

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HP AR 18 Router manual Symptoms