Symptom | Call Center: | Repair Center: | Repair Center: |
| Suggestions | Likely Causes | Comments |
Notebook pauses | May be normal Windows | CPU module. | If notebook slows after period |
or runs sluggishly. | behavior (background | Motherboard. | of continuous activity, check |
| processing can affect |
| |
| response time). |
| symptom. |
| Certain operations (such as |
|
|
| virus scanning or file |
|
|
| browsers) can affect |
|
|
| performance. |
|
|
| Press Ctrl+Alt+Del to see if |
|
|
| an application is not |
|
|
| responding. |
|
|
| Restart notebook. |
|
|
| If hard disk has spun down to |
|
|
| conserve power, it can take |
|
|
| several seconds to spin up |
|
|
| (you can hear this). Use |
|
|
| Control Panel to modify hard |
|
|
| disk power settings. |
|
|
| Check for |
|
|
| previous symptom. |
|
|
| If notebook’s hard drive |
|
|
| frequently runs (as indicated |
|
|
| by hard drive light on front of |
|
|
| notebook) while notebook |
|
|
| appears to be paused or |
|
|
| running slowly, consider |
|
|
| installing additional SDRAM. |
|
|
| Make sure hard drive has |
|
|
| adequate free space. Delete |
|
|
| temporary and unneeded |
|
|
| files. |
|
|
Notebook still on | Press Ctrl+Alt+Del and end |
|
|
but stops | any application not |
|
|
responding. | responding. |
|
|
| Reset notebook (see page 1- |
|
|
| 9). |
|
|
Accessories |
|
|
|
|
|
|
|
Port replicator | Check notebook’s power | Port replicator. | Port replicator is not |
problems. | supply. | Motherboard. | repairable, and must be |
| Check settings in BIOS |
| exchanged. |
| Setup. |
|
|
HP Omnibook XE4100/XE4500 |
