HP D3K72UT D3K72UT#ABA manual Computer will not boot from hard drive Cause Solution

Computer will not boot from hard drive.

Cause	Solution
The device is attached to a SATA port that has been hidden	Run the Computer Setup utility and ensure Device Available
in Computer Setup.	is selected for the device's SATA port in Security > Device
	Security.
Boot order is not correct.	Run the Computer Setup utility and change boot sequence in
	Storage > Boot Order.
Hard Drive's “Emulation Type” is set to “None.”	Run the Computer Setup utility and change the “Emulation
	Type” to “Hard Disk” in the device's details under Storage >
	Device Configuration.
Hard drive is damaged.	Observe if the front panel Power LED is blinking RED and if
	any beeps are heard. See Appendix A, POST Error
	Messages on page 128 to determine possible causes for the
	blinking red and beep codes.
	See the Worldwide Limited Warranty for terms and
	conditions.
Computer seems to be locked up.
Cause	Solution

Program in use has stopped responding to commands.

Attempt the normal Windows “Shut Down” procedure. If this fails, press the power button for four or more seconds to turn off the power. To restart the computer, press the power button again.

The removable hard drive has no power to the hard drive enclosure.

Cause	Solution
The lock on the enclosure is not turned to the “ON” position.	Insert the key and turn the lock clockwise 90 degrees. The
	green LED on the front of the enclosure should be on.
Power cable from the computer power supply to the	Check the power supply to make sure it is properly
enclosure frame is not properly connected.	connected to the rear of the enclosure frame.

The removable hard drive is not recognized by the computer.

Cause Solution

The removable hard drive carrier is not fully seated in the enclosure frame or the hard drive is not fully seated in the carrier.

Push the carrier into the enclosure frame so that the connector on the rear of the frame is properly seated. If this does not solve the problem, turn off the computer, remove the carrier, and check to see if the connector on the hard drive is properly seated in the carrier.

152 Appendix D Troubleshooting Without Diagnostics