HP D3K72UT D3K72UT#ABA manual Solving Front Panel Component Problems

Models: D3K72UT D3K72UT#ABA

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USB flash drive not found (identified).

Cause

Solution

 

 

The device is attached to a USB port that has been hidden in

Run the Computer Setup utility and ensure that “Device

Computer Setup.

available” is selected for “Front USB Ports” and “Rear USB

 

Ports” under Security > Device Security.

 

 

The device was not properly seated before power-up.

Ensure the device is fully inserted into the USB port before

 

applying power to the system

 

 

System will not boot from USB flash drive.

 

 

 

Cause

Solution

 

 

Boot order is not correct.

Run the Computer Setup utility and change boot sequence in

 

Storage > Boot Order.

 

 

Removable Media Boot is disabled in the Computer Setup

Run the Computer Setup utility and enable booting to

utility.

removable media in Storage > Storage Options. Ensure

 

USB is enabled in Storage > Boot Order.

 

 

The computer boots to DOS after making a bootable flash drive.

Cause

Solution

 

 

Flash drive is bootable.

Install the flash drive only after the operating system boots.

 

 

Solving Front Panel Component Problems

If you encounter problems with devices connected to the front panel, refer to the common causes and solutions listed in the following table.

Table D-17Solving Front Panel Component Problems

A USB device, headphone, or microphone is not recognized by the computer.

Cause

Solution

 

 

 

Device is not properly connected.

1.

Turn off the computer.

 

2.

Reconnect the device to the front of the computer and

 

 

restart the computer.

 

 

The device does not have power.

If the USB device requires AC power, be sure one end is

 

connected to the device and one end is connected to a live

 

outlet.

 

 

 

The correct device driver is not installed.

1.

Install the correct driver for the device.

 

2.

You might need to reboot the computer.

 

 

 

The cable from the device to the computer does not work.

1.

If possible, replace the cable.

 

2.

Restart the computer.

 

 

 

Solving Front Panel Component Problems 173

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HP D3K72UT D3K72UT#ABA manual Table D-17Solving Front Panel Component Problems, Ports under Security Device Security