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HP D3K72UT D3K72UT#ABA manual

Models: D3K72UT D3K72UT#ABA

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5.On the front of the computer, pull and hold the hard drive release latch to unlock the hard drive. Figure 8-18Pulling the hard drive release latch

6.With the release latch pulled out, lift the rear of the hard drive. Figure 8-19Lifting the hard drive

Drives 99

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HP D3K72UT D3K72UT#ABA manual

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features 102 119 186 Page Feature Overview Product FeaturesModel 1Microtower Components Microtower Components2Small Form Factor Components Small Form Factor ComponentsInstalling the Operating System Installing and Customizing the SoftwareDownloading Microsoft Windows Updates Accessing Disk Image ISO Files Installing or Upgrading Device Drivers Windows systemsProtecting the Software Computer Setup F10 Utilities Computer Setup F10 Utility1Computer Setup F10 Utility Using Computer Setup F10 Utilities2Computer Setup-File Computer Setup-File3Computer Setup-Storage Computer Setup-StorageOption Description Device Configuration Storage Options Sata EmulationShortcut to Temporarily Override Boot Order Boot OrderDPS Self-Test 4Computer Setup-Security Computer Setup-SecurityUSB Security Network BootSlot Security System Security System IDs5Computer Setup-Power Computer Setup-PowerOption Description Hardware Power Management6Computer Setup-Advanced for advanced users Computer Setup-AdvancedRecovering the Configuration Settings Microtower Chassis Spare Parts Illustrated parts catalogComputer Major Components Power supply, 300W Description Spare part number Access panelFront bezel Description Spare part number Cables Misc Parts Front I/O and USB assemblyChassis fan HP Business Digital HeadsetMisc Boards DrivesDescription Spare part number Hard drive Optical driveSpare part Description Number Sequential Part Number Listing667727-001 Fan sink for use in models with Intel processors Use only in HP Pro 3505 models Small Form Factor SFF Chassis Spare Parts Power supplyIntel Core i7 processor Intel Core i5 processorsIntel Pentium Dual-Core processors Intel Core i3 processorsCables Misc Parts 16X Sata DVD±RW drive 581600-001 DVD-ROM drive 581599-001 Illustrated parts catalog Small Form Factor SFF Chassis Spare Parts Serial ATA Hard Drive Characteristics Serial ATA Sata Drive Guidelines and FeaturesSata Hard Drives Sata Hard Drive CablesHard Drive Capacities Smart ATA DrivesElectrostatic Discharge Information Routine Care and Disassembly PreparationGenerating Static Relative Humidity Event 55% 40% 10%Personal Grounding Methods and Equipment Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Method VoltageRecommended Materials and Equipment Grounding the Work AreaCleaning the Computer Case General Cleaning Safety PrecautionsOperating Guidelines Routine CareCleaning the Monitor Cleaning the KeyboardCleaning the Mouse Service ConsiderationsPower Supply Fan Tools and Software RequirementsLithium Coin Cell Battery Cables and ConnectorsHard Drives Serviceability Features Removal and Replacement Procedures Microtower ChassisPreparation for Disassembly Description Spare part number Access panel 674373-001 Access PanelFront Bezel DDR3-SDRAM DIMMs Memory1DIMM Sockets Populating Dimm SocketsDescription Socket Color Insertion Order Removing Memory Modules Page 2Expansion Slots Expansion CardsSlot Type Number of Slots 3Expansion Slots 4Expansion Slots 6Expansion Slot Locations HP Pro8Removing an Expansion Slot Cover Expansion Cards Page Page Cable Management Cable Connections Connector Name Connector Color DescriptionDrive locations DrivesInstalling Additional Drives 6System Board Drive Connections System Board Connector System Board Label Color7System Board Drive Connections Model 14System Board Drive Connections HP Pro 3405 shown8System Board Drive Connections Model 15System Board Drive Connections HP Pro 3505 shownRemoving an Optical Drive Page 9Front I/O connectors Front I/O and USB Panel Housing AssemblyPage Remove the optical drive Removing an Optical Drive on Power Switch/LED AssemblyPage System Fan Page Fan Sink Assembly Description Spare part number Intel Core i7 processors ProcessorIntel Celeron processors Remove the fan sink Fan Sink Assembly on Page Page Power Supply System Board Battery Page Preparation for Disassembly Description Spare part number Access panel 656832-001 Page Description Spare part number Front bezel 656835-001 GB, PC3-10600 585157-001 635803-001 635802-001 Description Socket Color 1DIMM Socket LocationsRemoving DIMMs Page Page Description Spare part number Graphics cards Expansion Card2Expansion Slots Page Page Cable Management Sysfan 3Drive Positions Drive PositionsRemoving Drives Page Removing the Hard Drive Page Page Page Power Switch Page Front USB Assembly 28Removing the front USB assembly screw Front USB Assembly Page Description Spare part number Fan 656834-001 Fan AssemblyPage Description Spare part number Fan sink 657402-001 Fan SinkPage 2600S 2.7 GHz, 8-MB L3 cache, 65W 638419-001 Page Power supply, 220W 656722-001 Power supply, 270W 665224-001 Page System Board Page Battery Page Connector and Icon Pin Signal Connector Pin AssignmentsConnector and Icon 1/8 miniphone Pin Signal Ethernet BNCHeadphone Pin Power for CPULine-in Audio Line-out AudioMonitor Serial Interface, Powered and Non-PoweredDVI Connector Connector Pin Signal Pin PowerSignal Pin PCI Express X1, x4, x8, and x16 PCI Express Connector Pin a SignalGND PRSNT2# Rsvd X1, x4, x8, and x16 PCI Express Connector Pin B SignalJapanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country Accrediting Agency Country-Specific RequirementsPost Error Messages Table C-1Numeric Codes and Text Messages Post Numeric Codes and Text MessagesAppendix C Post Error Messages Verify monitor is attached and turned Replace diskette drive Options Sata Emulation to IDE, Test under Storage DPS Self-testSelect File Save Changes and Exit Security Drivelock Security. For eachAppendix C Post Error Messages Bios Occurred prior to the ME firmware update Table C-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Desktop Management Guide for more Appendix C Post Error Messages Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsRefer to Helpful Hints on page 142 in this guide Helpful HintsPage Table D-1Solving General Problems Solving General ProblemsComputer date and time display is incorrect Cause Solution Poor performance is experienced Cause Solution There is no sound or sound volume is too low Cause SolutionCause Solution Table D-2Solving Power Problems Solving Power ProblemsPower supply shuts down intermittently Cause Solution Table D-3Solving Diskette Problems Solving Diskette ProblemsProblem has occurred with a disk transaction Cause Solution Cannot format diskette Cause SolutionDiskette drive cannot read a diskette Cause Solution Invalid system disk message is displayed Cause SolutionTable D-4Solving Hard Drive Problems Solving Hard Drive ProblemsAdvanced Power-On Options Power-OnNonsystem disk/NTLDR missing message Cause Solution Computer seems to be locked up Cause Solution Computer will not boot from hard drive Cause SolutionTable D-5Solving Media Card Reader Problems Solving Media Card Reader ProblemsCan not write to the media card Cause Table D-6Solving Display Problems Solving Display ProblemsBlank screen no video Cause Solution Personalization, select Adjust screen resolution Image is not centered Cause Solution Dim characters Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause No Connection, Check Signal Cable displays on screen CauseClicking noise coming from inside a CRT monitor Cause Symbol. Click Start All Programs Accessories Certain typed symbols do not appear correct Cause SolutionTable D-7Solving Audio Problems Solving Audio ProblemsThere is no sound or sound volume is too low Cause Sound from headphones is not clear or muffled CauseLine-in jack is not functioning properly Cause Table D-8Solving Printer Problems Solving Printer ProblemsTable D-9Solving Keyboard Problems Solving Keyboard and Mouse ProblemsTable D-10Solving Mouse Problems Solving Keyboard and Mouse Problems Table D-11Solving Hardware Installation Problems Solving Hardware Installation ProblemsComputer will not start Cause Solution Security USB SecuritySolving Hardware Installation Problems Table D-12Solving Network Problems Solving Network ProblemsDiagnostics reports a failure Cause Solution Solving Network ProblemsNew network card will not boot Cause Solution Solving Memory ProblemsOut of memory error Cause Solution Table D-13Solving Memory ProblemsMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD Problems Solving Processor ProblemsTable D-14Solving Processor Problems Table D-15Solving CD-ROM and DVD ProblemsMovie will not play in the DVD drive Cause Solution Solving CD-ROM and DVD ProblemsTable D-16Solving USB Flash Drive Problems Solving USB Flash Drive ProblemsCannot eject compact disc tray-load unit Cause Table D-17Solving Front Panel Component Problems Solving Front Panel Component ProblemsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause SolutionTable D-18Solving Internet Access Problems Solving Internet Access ProblemsUnable to connect to the Internet Cause Solution Click Network and InternetInternet takes too long to download Web sites Cause Cannot automatically launch Internet programs CauseDouble-clickAgere Systems PCI-SV92PP Soft Modem Table D-19Solving Software Problems Solving Software ProblemsContacting Customer Support Cmos Password Security and ResettingClearing and Resetting the Cmos Resetting the Password JumperPage Windows 7 Backup and Recovery Backup and RecoveryBacking Up Your Information Select Start All Programs Maintenance Backup and Restore Using the Windows Recovery Tools Performing a RecoveryUsing F11 Select Repair your computer Table G-1Specifications SpecificationsTable G-2Specifications SFF SpecificationsIndex Symbols/NumericsPage Sata