3

Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description located on the service tag on the bottom of the computer.

Component

Description

 

 

 

1

Product name

This is the product name affixed to the front of the computer.

 

 

 

2

Serial number (s/n)

This is an alphanumeric identifier that is unique to each product.

 

 

 

3

Part number/ product number (p/n)

This number provides specific information about the product’s hardware

 

 

components. The part number helps a service technician to determine what

 

 

components and parts are needed.

 

 

 

4

Model description

This is the alphanumeric identifier used to locate documents, drivers, and support

 

 

for the computer.

 

 

 

5

Warranty period

This number describes the duration of the warranty period for the computer.

 

 

 

Maintenance and Service Guide

3–1

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HP dv7-6b56nr A1T84UAR#ABA manual Illustrated parts catalog, Service tag