Copyright and license

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 10/2013

Trademark credits

ENERGY STAR is a U.S. registered service mark of the United States Environmental Protection Agency.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

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HP Enterprise Flow N9120 L2683B201 manual Copyright and license, Trademark credits

Contents

HP Scanjet Enterprise N9120/Flow N9120 Copyright and license Trademark credits Contents Product care and support Scanner front panel buttons Use the scannerScanner overview Scanner lamp setting Icon Button name Description Copy Load original documents Use the automatic document feeder How to load documents Load original documents Load an original on the scanner glass Scan from scanning software How to scanAssociate a quick start button with scanning software Scan from ISIS- or TWAIN-compliant scanning software How to copyScan from HP Smart Document Scan Software View profiles Useful scanner featuresWork with HP Smart Document Scan Software profiles Create profiles Filter out color from a document color dropout Automatically rotate scanned pagesScan extra long documents Disable Misfeed Multipick Detection Use scanner hardware compression for faster scans Scan without reviewing Set up and use the imprinterInstall or replace a print cartridge in the imprinter Set up and use the imprinter Test the imprinter Cartridge Status section, click Record ReplacementPosition the imprinter Imprinter tab Use the imprinter Clean the imprinterCartridge Status section, click Clean Imprinter Cartridge Status section, click Test Imprinter Clean the automatic document feeder Care and maintenanceOrder maintenance and scanning supplies Clean the automatic document feeder Chapter Clean the scanner glass Clean the scanner fan filters Replacement HP Scanner Tools Utility scanner maintenance informationMaintenance tab Replace the feed roller and separation pad HP Scanner Tools Utility scanner maintenance information Troubleshooting Scanner LEDs Check the USB connection Installation troubleshootingCheck that the scanner has power Scanner will not turn on Scanner operation problemsUninstall and then reinstall the HP Scanjet utilities Scanner lamp stays on Scanned image is fuzzy Scanner does not scan right awayScanner scans only one side of a double-sided Scanned pages are out of order at the scan destination Scanned images are not straight Optimizing scanning and task speedsImage is completely black or completely white Scanned images contain streaks or scratches Scan files are too large Imprinter tab, and then click Clean ImprinterVertical white stripes appear on the printed Imprinter is not printing or the print quality is poor Scanner buttons are not working correctly An unexpected program opens when a button is pressedWrong profile is used when the Scan button is pressed Buttons do not work Automatic document feeder problems Clear a jam from the automatic document feeder Open automatically, gently pry it open Automatic document feeder does not feed paper Bottom of the scanned image is cut off Additional troubleshooting information Product care and support Maintenance, troubleshooting, and supportPost-warranty period Extending or upgrading your warranty Getting assistance Regulatory information and product specifications Hewlett-Packard limited warranty statement Materials disposal Chapter LED Reader AccessibilityAccessibility features Control of the scanner buttons Chapter Accessibility