| The image is completely black or completely white | 28 |
| Scanned images are not straight | 28 |
| Scanned images contain streaks or scratches | 28 |
| Vertical white stripes appear on the printed page | 29 |
| Scan files are too large | 29 |
| The imprinter is not printing or the print quality is poor | 29 |
| Scanner buttons are not working correctly | 30 |
| Buttons do not work | 30 |
| An unexpected program opens when a button is pressed | 30 |
| Wrong profile is used when the Scan button is pressed | 30 |
| Automatic document feeder problems | 31 |
| Clear a jam from the automatic document feeder | 31 |
| Automatic document feeder does not feed paper | 33 |
| The bottom of the scanned image is cut off | 33 |
| Additional troubleshooting information | 34 |
5 | Product care and support |
|
| Maintenance, troubleshooting, and support | 35 |
| Getting assistance | 35 |
6 | Regulatory information and product specifications | 36 |
7 | Accessibility | 39 |
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