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3 Care and maintenance
This section presents information about how to care for and maintain the scanner.
•Order maintenance and scanning supplies
•Clean the automatic document feeder
•Clean the scanner glass
•Clean the scanner fan filters
•Replace the feed roller and separation pad
•HP Scanner Tools Utility scanner maintenance information
Occasional cleaning of the scanner helps ensure
Routine cleaning and maintenance should include cleaning the automatic document feeder (ADF), the scanner glass, and the fan filters.
CAUTION: Avoid placing items that have sharp edges, paper clips, staples, wet glue, correction fluid, or other substances in the scanner. Document pages should not be curled, wrinkled, or stuck together.
Order maintenance and scanning supplies
You can purchase maintenance parts online. Items such as the feed roller replacement kit are available for worldwide delivery.
1.Visit the HP scanner support Web site at www.hp.com/support.
2.Select your country/region, and then select your language.
3.Enter the scanner model number, and then press Enter.
Clean the automatic document feeder
The automatic document feeder (ADF) requires periodic maintenance depending on the amount of use and the type of paper that is fed through it. Clean the ADF under the following conditions:
•The ADF rollers are visibly dirty.
•The ADF has trouble feeding documents.
•Vertical streaks appear in images scanned by the ADF.
•After scanning a document that is dusty, dirty, or has pencil writing on it through the ADF.
•The environment is dusty.
If you use the ADF several times per week, monthly cleaning is recommended. Set up a cleaning routine that is appropriate for the scanner.
1.Press the Power switch to the off position, and then disconnect the USB cable and power cable from the scanner.
2.Open the scanner lid.
18 Care and maintenance