Chapter 12

Troubleshooting

If the connections are secure, and nothing has printed several minutes after you sent

aprint job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status.

For more information, see:

Communication problems over a USB connection

Cause: The HP All-in-One is turned off.

Solution: Look at the On light located on the front of the HP All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One.

Cause: The HP All-in-One experienced an error.

Solution: Turn the HP All-in-One off, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the HP All-in-One.

Cause: The status of the printer driver has changed.

Solution: The printer driver status might have changed to either offline or stop printing.

To check the printer driver status

1.In the HP Solution Center, click the device tab.

2.Click Settings.

3.Click Status.

If the status is offline or stop printing, change the status to ready.

Cause: A deleted print job is still in the queue.

Solution: A print job might remain in the queue after it has been cancelled. The cancelled print job jams the queue and prevents the next print job from printing.

From your computer, open the printer folder and see if the cancelled job remains in the print queue. Try to delete the job from the queue. If the print job remains in the queue, try one or both of the following:

•Disconnect the USB cable from the HP All-in-One, restart the computer, and then reconnect the USB cable to the HP All-in-One.

•Shut down the HP All-in-One, restart the computer, and then restart the HP All- in-One.

The HP All-in-One prints meaningless characters

Cause: The memory in the HP All-in-One is full.

Solution: Turn off the HP All-in-One and your computer for 60 seconds, then turn them both on and try printing again.

Cause: The document is corrupt.

102 Troubleshooting

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HP F4180, F4140, F4185 manual To check the printer driver status, Click Settings, HP All-in-One prints meaningless characters
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F4180, F4190, F4172, F4140, F4185 specifications

HP has been a leading name in printing and imaging technology, exemplified by its versatile range of all-in-one printers, particularly models like the HP F4185, F4140, F4172, F4190, and F4180. Each of these printers brings unique features and characteristics to meet diverse user needs, making them suitable for both home and small office environments.

The HP F4185 is designed for users who require robust functionality, combining printing, scanning, and copying capabilities. It supports a variety of media types and sizes, offering versatile options for any document. With its compact design, it fits easily into tight spaces without compromising functionality. This model features fast print speeds, with crisp black and color outputs, ensuring professional-quality documents.

Similarly, the HP F4140 focuses on an efficient user experience, delivering high-quality output while being easy to operate. Users can enjoy quick printing of both documents and photos, thanks to its advanced print technologies. The scanning function allows for quick digital archiving, while the copying feature ensures rapid duplication of important papers.

The HP F4172 stands out with its user-friendly interface and reliable performance. It supports wireless printing, enabling users to print from various devices without the need for cables. This model incorporates energy-saving technologies that help reduce power consumption, making it an environmentally friendly choice for conscientious users.

For those looking for an upgraded experience, the HP F4190 offers enhanced features such as borderless photo printing and higher print resolutions. Its intuitive control panel simplifies operations, while the printer's ability to handle various media formats, including envelopes and photo paper, adds to its versatility.

Finally, the HP F4180 brings a balance of efficiency and quality. This model is equipped with quick print speeds and automatic document feeder capabilities, making it ideal for managing multi-page documents with ease.

In summary, the HP F4185, F4140, F4172, F4190, and F4180 collectively showcase HP's commitment to providing reliable, multifunctional printing solutions. With their unique features, advanced technologies, and user-oriented designs, these models cater to a wide range of printing needs for both personal and professional use.
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