Manuals / HP / Computer Equipment / All in One Printer

HP F4180, F4140, F4185, F4172, F4190 Device messages, Firmware revision mismatch, Mechanism error

Models: F4180 F4190 F4172 F4140 F4185

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On light	Resume	Check	Paper	Description	Solution
	light	Print	Type
		Cartridge	lights
		light
					If the problem
					persists, contact HP
					Support.

Device messages

The following is a list of device-related error messages:

•Firmware revision mismatch

•Mechanism error

•Memory is full

•Scanner failure

Firmware revision mismatch

Cause: The revision number of the HP All-in-One firmware does not match the revision number of the software.

Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Mechanism error

Cause: The HP All-in-One has a paper jam.

Solution: Clear the paper jam.

For more information, see:

Clear paper jams

Troubleshooting

Cause: The print carriage is blocked.

Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again.

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HP F4180, F4140, F4185, F4172, F4190 manual Device messages, Firmware revision mismatch, Mechanism error

Contents

HP Deskjet F4100 All-in-One series Page Contents Maintain the HP All-in-One Use the copy featuresUse the scan features Shop for printing supplies TroubleshootingHP warranty and support Technical information HP Deskjet F4100 All-in- One series Help Chapter Scan HP All-in-One overviewHP All-in-One at a glance CopyLabel Control panel buttonsControl panel buttons Light status What it means Status light overviewUse the HP Photosmart software Chapter Find more information Setup GuideFind more information How do I? How do I? Use printer sharing To enable printer sharing on a Windows computerConnection information Supported connection typesConnection information To load an original on the glass Load originals and load paperLoad originals Choose papers for printing and copyingHP Premium Inkjet Paper Recommended papers for printing and copyingHP Premium Plus Photo Paper HP Premium Photo PaperRecommended papers for printing only Papers to avoid for all print and copy jobs Additional papers to avoid when copyingLoad paper Papers to avoidTo load full-size paper Load full-size paperLoad 10 x 15 cm 4 x 6 inch photo paper Related topics Load index cardsTo load index cards in the input tray Load envelopesHP Iron-On Transfers for printing only Load other types of paperTo load envelopes HP CD/DVD Tattoo labels for printing only Avoid paper jamsHP Inkjet labels for printing only To print from a software application Print from your computerPrint from a software application To set the paper size Make the HP All-in-One the default printerChange the print settings for the current job Set the paper sizeTo set the paper type for printing Set the paper type for printingChange the page orientation View the print resolutionTo view the print resolution Change the print speed or qualityChange the saturation, brightness, or color tone Scale the document sizePreview your print job Change the default print settingsPrinting shortcuts To delete a printing shortcut Create printing shortcutsTo create a printing shortcut Click the Printing Shortcuts tabTo print a borderless image Perform special print jobsPrint a borderless image To print a photo on photo paper Print a photo on photo paperTo create custom CD/DVD labels Print using Maximum dpiCreate custom cd/dvd labels Off applies no HP real life technologies to the imageTo print on both sides To print in Maximum dpi modePrint on both sides Print a multiple-page document as a booklet To print a multiple-page document as a booklet To print multiple pages on a single sheet Print multiple pages on a single sheetTo print a multiple-page document in reverse order Print a multiple-page document in reverse orderSet Mirror Image to On Reverse an image for iron-on transfersPrint on transparencies To reverse an image for iron-on transfersTo print a group of addresses on labels or envelopes Print a group of addresses on labels or envelopesTo print a poster Print a posterTo stop a print job from the HP All-in-One Stop a print jobPrint a Web To print a WebTo resume a print job from the computer Resume a print jobTo stop a print job from the computer To resume a print job from the control panelSet the copy paper type Use the copy featuresMake a copy Press Start Copy Black or Start Copy Color Change copy speedTo make a Fast copy Make multiple copies of the same originalPress Start Copy Black Related topics Copy a two-page black-and-white documentTo copy a two-page document from the control panel Press Start Copy BlackPress Start Copy Color Make a 10 x 15 cm 4 x 6 inch borderless copy of a photoStop copying To make a borderless copy of a photo from the control panelUse the copy features Scan an original Use the scan featuresTo scan to a computer Edit a scanned preview imageEdit a scanned image To stop scanning Edit a scanned documentStop scanning Scan To clean the glass Clean the HP All-in-OneClean the exterior Clean the glassTo print a self-test report Clean the lid backingTo clean the lid backing Print a self-test reportRelated topics Work with print cartridgesCheck the estimated ink levels Handle the print cartridgesChoose the right cartridge combination Replace the print cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tabTo replace the print cartridges Work with print cartridges Check the estimated ink levels Control panel buttons Use a photo print cartridge Use ink-backup modeInk-backup mode output Exit ink-backup modePrint cartridge protector Store the print cartridgesPrint cartridge storage and handling Align the print cartridges Related topics To align newly installed print cartridgesClean the print cartridge contacts Clean the print cartridgesTo clean the print cartridge contacts Clean the area around the ink nozzlesTo clean the area around the ink nozzles Surface Remedy Remove ink from your skin and clothingClick the Estimated Ink Levels tab Shop for printing suppliesOrder paper or other media Order print cartridges Number for ordering Order other suppliesCommunication problems over a USB connection TroubleshootingTroubleshooting tips Information on paper To clear a paper jam from the rear door Hardware setup troubleshootingClear paper jams View the Readme fileHP All-in-One will not turn on Troubleshooting common setup issuesSolution Troubleshooting HP All-in-One does not print Minimum system checks screen appears Software installation troubleshootingTo start the installation from a Windows computer Red X appears on the USB connect prompt Solution To retry the plug and playReceived a message that an unknown error has occurred Missing HP Photosmart Software Some of the buttons are missing in the HP Solution CenterRegistration screen does not appear To install the HP Photosmart Software Uninstall and reinstall the softwareTo uninstall from a Windows computer, method To uninstall from a Windows computer, methodTo troubleshoot print cartridges Print cartridge troubleshootingPrint cartridge troubleshooting To print a self-test report Troubleshooting To replace the print cartridges Troubleshooting Troubleshooting Information on print cartridges Print quality troubleshootingInk is bleeding or smearing Print and evaluate a self-testText edges are jagged Ink is not filling the text or graphics completelyPrintouts or copies seem blurry or fuzzy Printouts or copies are slanted or skewed Print troubleshootingPrintouts or copies have vertical streaks Paper is not picked up from the input trayHP All-in-One is not responding Envelopes print incorrectlyBorderless printing produces unexpected results Cause The print carriage has stalled HP All-in-One prints meaningless characters Click SettingsTo check the printer driver status Nothing happens when I try to print Margins are not printing as expected Pages in my document came out in the wrong orderTo check your margin settings Blank page came out while printing Text or graphics are cut off at the edgeTo preview the print layout Print troubleshooting 107 Nothing happens when I try to copy Copy troubleshootingPrintout appears enlarged on Parts of the original do not appear or are cut offBorderless copy has white space around the edges Printout is blankScan fails Scan troubleshootingScan halts Scanned image has incorrect page layout Scan fails because of insufficient computer memoryScanned image is blank Scanned image is incorrectly croppedText is incorrect or missing To adjust the brightnessText format is incorrect Scanned image shows dotted lines instead of textFlashing lights ErrorsErrors Troubleshooting Firmware revision mismatch Mechanism errorDevice messages File messages Cannot crop General user messagesInvalid file name Supported file types for the HP All-in-OneCannot load paper from input tray Paper messagesNo scan options Out of disk spacePaper mismatch Out of paperPaper jam, misfeed or blocked carriage HP All-in-One not found Power and connection messagesWrong paper width Two-way communication lost Communication test failedImproper shutdown Low on ink Print cartridge messagesNeed alignment or alignment failed Align the print cartridges Printing in ink-backup mode Solution To resolve the problem Print cartridge is faulty or not installed properlyWarranty HP warranty and supportAfter the phone support period Phone support period Placing a callPack the HP All-in-One To pack the HP All-in-One Technical information SpecificationsPlastics Material safety data sheetsPaper use Energy consumption Recycling programHP inkjet supplies recycling program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση FCC statement Regulatory noticesTechnical information