Troubleshooting

Chapter 12

Solution: Click Details to see what the specific problem is, and then correct the problem before attempting to install the software.

A red X appears on the USB connect prompt

Cause: Normally, a green check appears indicating that the plug and play is successful. A red X indicates that the plug and play failed.

Solution:

To retry the plug and play

1.Verify that the control panel overlay is firmly attached, unplug the HP All-in-One power cord, and then plug it in again.

2.Verify that the USB cable and power cord are plugged in.

3.Click Retry to retry the plug and play setup. If this does not work, continue to the next step.

4.Verify that the USB cable is set up properly as follows:

Unplug the USB cable and plug it in again.

Do not attach the USB cable to a keyboard or non-powered hub.

Verify that the USB cable is 3 meters (9.8 feet) or less in length.

If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation.

5.Continue with the installation and restart the computer when prompted.

6.If you are using a Windows computer, open the HP Solution Center and check for the appropriate buttons for your device (such as Make Copies). If the buttons do not appear, remove the software and then reinstall it.

For more information, see: Uninstall and reinstall the software

I received a message that an unknown error has occurred

Cause: The source of the error is unknown.

84 Troubleshooting

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HP F4185, F4140, F4172, F4190, F4180 manual Red X appears on the USB connect prompt, Solution To retry the plug and play

F4180, F4190, F4172, F4140, F4185 specifications

HP has been a leading name in printing and imaging technology, exemplified by its versatile range of all-in-one printers, particularly models like the HP F4185, F4140, F4172, F4190, and F4180. Each of these printers brings unique features and characteristics to meet diverse user needs, making them suitable for both home and small office environments.

The HP F4185 is designed for users who require robust functionality, combining printing, scanning, and copying capabilities. It supports a variety of media types and sizes, offering versatile options for any document. With its compact design, it fits easily into tight spaces without compromising functionality. This model features fast print speeds, with crisp black and color outputs, ensuring professional-quality documents.

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For those looking for an upgraded experience, the HP F4190 offers enhanced features such as borderless photo printing and higher print resolutions. Its intuitive control panel simplifies operations, while the printer's ability to handle various media formats, including envelopes and photo paper, adds to its versatility.

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In summary, the HP F4185, F4140, F4172, F4190, and F4180 collectively showcase HP's commitment to providing reliable, multifunctional printing solutions. With their unique features, advanced technologies, and user-oriented designs, these models cater to a wide range of printing needs for both personal and professional use.