Troubleshooting | HP HSC/I 1000Base-SX, I 1000Base-T guide

4 Troubleshooting

This chapter provides ﬂowcharts that will help diagnose Gigabit Ethernet hardware and software problems.

Chapter 4

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HP HSC/I 1000Base-SX, I 1000Base-T manual Troubleshooting

Contents

Manufacturing Part Number J5683-90002 E0602 Legal Notices Page Page Preface Page Introduction Product Overview Features Performance on A6794A, A6847A, and A6825A Differences Between gelan and igelan List of Gigabit Ethernet Products About this ManualProduct Description Driver Supported Systems Operating Name Gelan About this Manual About this Manual Chapter Conﬁguring Gigabit Ethernet Link Parameters Understanding the Gigabit Ethernet ParametersGeneric Parameters Receive ﬂow control Performance Tuning ParametersSpeed Duplexity Autonegotiation Name Range Default Units Performance Tuning Parameters $ lanadmin -Astationaddr nmid/ppa Using the lanadmin Tool with Gigabit Ethernet Examples Displaying ValuesOption Display Option Setting Setting Values $ lanadmin -X stats clear nmid/ppa Gigabit Ethernet Resources HP-UX Manual Reference Pages Other Useful Manuals Manuals Available for Gigabit Ethernet Logging Messages Error Messages Nettl -traceoff -entity igelan Contacting Your HP Representative Lanadmin -x cardinfo nmid lanadmin -x stats drv nmid Contacting Your HP Representative Chapter Troubleshooting Troubleshooting Overview Chart Type of Test Purpose Diagnostic Flowcharts Operational Flowchart 1 Cable and LED TestFlowchart Flowchart 1 Procedures Flowchart 2 Link Level Test Flowchart 2 Procedures Flowchart 3 Procedures Flowchart 3 Network Level Tests Flowchart 3a Flowchart 3a ARP TestFlowchart 3a Procedures Flowchart 3b Flowchart 3b ping Test Flowchart 3b Procedures Flowchart 3b Flowchart 3b Procedures Flowchart 4 Transport Level Test Flowchart 4 Procedures Flowchart 5 Bridge/Gateway Loopback Test Flowchart 5 Procedures Flowchart 6 Conﬁguration Tests Flowchart 6 Procedures Flowchart 6a Flowchart 6a ioscan and lanscan Test Flowchart 6a Procedures Flowchart 6b Flowchart 6b netfmt and lanadmin Test Flowchart 6b Procedures Flowchart 6c Flowchart 6c ifconﬁg Test Flowchart 6c Procedures Diagnostic Flowcharts Chapter Gigabit Ethernet lanadmin Display LAN Interface Status Display LAN Interface Status Display HP-UX 11.0 lanadmin output Field Description RFC 1213 MIB RFC 1213 MIB RFC 1284 Ethernet-Like Interface Statistics Gigabit Ethernet Card Statistics Card Statistics Output Explanation of Card Statistics Host Command StatisticsField Description Driver Statistics NIC Events Statistics Explanation of Card Statistics Appendix B Hardware Reference Information Table C-1 LED Description and Status for 1000Base-SX Meaning of the LEDsTable C-2 LED Description and Status for 1000Base-T LED Description On Steady Flashing Off Color Back-to-Back Connection Cabling RequirementsTable C-3 Cabling Requirements for 1000Base-SX Table C-4 Cabling Requirements for 1000Base-T A4924A/A4925A/A4926A Card Speciﬁcations A4929A A6825A/A6847A Hardware Regulatory Statements Canada FCC Statement For U.S.A EMI Statement European Community EMI Australia and New ZealandVcci Japan PCI Card Only Laser Safety European Union Optical Transceiver Only Laser Safety Statements Laser Safety Statements Appendix D Laser Safety Statements Appendix D Laser Safety Statements Appendix D Laser Safety Statements Appendix D Numerics Glossary Glossary Glossary