Troubleshooting

Diagnostic Flowcharts

Flowchart 3b Procedures

Execute ping(1M) to remote host. If ping is successful, continue to Transport Level Test.

If ping is not successful, execute netstat -into verify MTU size. Ensure MTU size is the same on both local and remote hosts (9000 for jumbo frames and 1500 for standard frames) by executing lanadmin -Mnew_mtu nmid/ppa, and repeat ping Test.

If ping is still not successful and you are either (1) not using jumbo frames or (2) using jumbo frames with the correct speed setting, continue to next flowchart to validate network, remote host, and configuration settings.

If link speed is not 1000 Mbps, set it with lanadmin -xspeed nmid/ppa,and repeat ping Test.

Chapter 4

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