HP Laser M601, Laser M602 manual Interpret control-panel messages, Control-panel message types

Models: Laser M603 Laser M602 Laser M601

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Interpret control-panel messages

Control-panel message types

Four types of control-panel messages can indicate the status of or problems with the product.

Message type

Description

 

 

Status messages

Status messages reflect the current state of the product. They inform you of normal product operation

 

and require no interaction to clear them. They change as the state of the product changes. Whenever

 

the product is ready, not busy, and has no pending warning messages, the Ready status message

 

appears if the product is online.

 

 

Warning messages

Warning messages inform you of data and print errors. These messages typically alternate with the

 

Ready or status messages and remain until you press the OK button. Some warning messages are

 

clearable. If the Clearable Warnings menu in the Display Settings menu is set to the Job

 

option , the next print job clears these messages.

 

 

Error messages

Error messages communicate that some action must be performed, such as adding paper or clearing

 

a jam.

 

Some error messages are auto-continuable. If the Continuable Events menu in the Display

 

Settings menu is set to the Auto-Continueoption, the product continues normal operation after an

 

auto-continuable error message appears for 10 seconds.

 

NOTE: Pressing any button during the 10-second auto-continuable error message overrides the

 

auto-continue feature, and the button function takes precedence. For example, pressing the Stop

 

button pauses printing and offers the option to cancel the print job.

 

 

Critical-error messages

Critical error messages inform you of a product failure. You can clear some of these messages by

 

turning the product off and then on. These messages are not affected by the Auto-Continuesetting.

 

If a critical error persists, service is required.

 

 

Control-panel messages

The product provides robust control panel messaging. When a message appears on the control panel, follow the on-screen instructions to resolve the issue. If the product displays an “Error” or “Attention” message, and no steps are shown to resolve the issue, turn the product off then on. Contact HP support if you continue to experience issues with the product.

For additional information on a variety of topics, press the Help button.

172 Chapter 10 Solve problems

ENWW

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HP Laser M601, Laser M602, Laser M603 Interpret control-panel messages, Control-panel message types, Control-panel messages