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HP Model 743 manual Solving Problems

Models: Model 743

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Solving Problems

This chapter provides information on troubleshooting various problems.

The instructions in this chapter assume you are using either the HP-UX or HP-RT operating systems.

The major sections within this chapter are:

•Interpreting the LEDs

•Managing a boot failure

•Printer problems

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Image 106

HP Model 743 manual Solving Problems

Contents

Model 743 Owner’s Guide Page Contents Contents Typical Installation in a VME Card Cage Connecting Cables Solving Problems Powering On and OffBoot Console Interface Viii Figures Tables Preface Audience Safety and Regulatory StatementsSafety Regulatory StatementsAustralia EMC Standards Electrostatic Discharge ESD PrecautionsVcci Class a ITE Release Documents Related ManualsTo order manuals, please contact your local sales ofﬁce Revision History First printingDocumentation Conventions Sample user inputQuestions, Suggestions, or Problems Safety Symbols and ConventionsFollowing conventions are used throughout this manual Declaration of Conformity Preface-10 Model 743 Board Computer Overview Model 743 Board Computer Overview Product Description Product Description Product Description Installation Overview Installation NotesSupported Products Accessory Cards HP A4268A FWD ScsiTypical External Devices CablesKeyboard and Mouse Shows the environmental requirements for the Model Environmental RequirementsEnvironmental Requirements Model 743 VME Board Computer Temperatures Operating System Overview HP-UXManuals for System Information HP-UXOnline Sources of Information HP-UX and HP-RT HP VUEOnline Sources of Information HP-UX and HP-RT Installing HP-UX and HP-RT Audio Accessories Installation Pcmcia Tools Required for Installation Tools Required and Preliminary ProceduresPreliminary Procedures Safety Precautions Memory RAM Card InstallationPreliminary Requirements Installing RAM Cards GSC Expansion Kit Installation GSC Expansion KitInstalling the GSC Expansion Kit Adding the Front Panel Screws GSC Mezzanine Card Installation Installing GSC Mezzanine CardsGSC Mezzanine Cards Installing an Hcrx Graphics Board Hcrx Graphics Board Installation Installing an Hcrx Graphics Board PMC Bridge Adapter and Expansion Adapter Installation PMC Bridge Adapter and Expansion AdapterInstalling a PMC Card onto the Bridge Adapter Keying pin. See Figure Removing Bridge Adapter Screws and EMI Gasket Installing the Expansion Adapter onto the Bridge Adapter Installing the PMC Bridge Adapter onto the Board Computer Board Computer Removing Ejector Handle Labels Installing Ejector Handle Sleeves Installing the Springs and Labels Installing the Board Computer with PMC into VMEbus Card Cage PMC Bridge Adapter and Expansion Adapter Pcmcia Typical Installation in a VME Card Cage Typical Installation in a VME Card Cage Configuring the VME Card Cage Determining the VMEbus Card Cage ConﬁgurationPower Requirements Each Model 743 Board Computer +5V dc +12V dc AmpsKeyboard and Mouse Installing the board computer requires the following tools Board Computer InstallationInstalling a Single VME Slot 743 into an HP Card Cage Required Tools for InstallationInstalling a Dual-Slot Model Non-HP Installation HP Installation Other than Primary CPU Removing a Model Model 743 RemovalModel 743 removal requires the following tools Connecting Cables Connecting Cables Shows the front panel connectors for the Model IntroductionConfiguration Requirements MonitorsConnecting the Monitor Multi-Display SystemsRed to R RED Green to G Green Blue to B Blue Connecting a Terminal to the RS-232 Ports Power CordConnecting a Terminal Do not turn on your monitor at this timeConnecting Cables Audio Connection Audio Speciﬁcations Audio Connector Audio Connector Pinouts SignalVideo Connector Video ConnectionPS/2 Connector Pinouts Shows the PS/2 connector pinoutsKeyboard and Mouse Connections Shows the AUI LAN connector pinouts Network ConnectionAUI LAN Connector Pinouts Printer Connections Preparing for HP-UX InstallationConfiguring HP-UX for a Printer Printer InterfaceUsr/sbin/sam Enter Installation ProcedurePrinter Cables At the SAM opening screen, choose the followingChoose OK Display opens for Add Local Printer/PlotterExit Enter Testing the Printer InstallationHP Parallel Cd Enter Lp .profile EnterShows the connector pinouts for the HP parallel connector HP Parallel Connector PinoutsRS-232-C Connector Pinouts RS-232 Serial ConnectorRS-232 Ports Shows the Scsi connector pinouts Scsi ConnectionScsi Connector Pinouts Scsi Connection Powering On and Off Powering On and Off Turning On the System Setparms initial Enter Reboot -h Turning Off the SystemUsr/bin/sam Using SAM to Stop the HP-UX SystemUsing the Command Line Choose Routine Tasks from the opening menuSolving Problems Solving Problems Interpreting the LEDs LED Indicators Sysfail PowerManaging a Boot Failure Printer Problems Boot Console Interface Boot Console Interface Boot Console Handler Special TasksBoot Console Information Display LAN ScsiSystem displays the following message Using the Boot Console Handler InterfaceMain Menu is the first menu in the menu hierarchy Table A-1 Main Menu Options Operation DescriptionSpecifying a Boot Device Pcmcia ATA BPN LAN Scsi FWSCSI1 FWSCSI2 FWSCSI3 BPREnter List of devices similar to the following menu is displayedConfiguring the Console Path and Display Format Setting the Display FormatSetting the Console Path System displays the Path Configuration menuPrimary Path Vesa Booting and Resetting the Model From the Main Menu, select Boot From a Device by typingTo boot from this device type To enter the desired Scsi ID typeResetting the System Searching for Bootable Media Effective ISL ModeSelecting the Primary Path Displaying and Setting PathsScreen similar to the following appears System displays the Primary Path information, as shown Selecting the Alternate Path System displays the Mode Configuration menu as shownReordering the Search Control List Console Path Graphics Displaying and Setting the Fastboot Mode System displays the Mode Configuration menu, as shownSystem displays the General Control menu, as shown YESTable A-2 Mode Conﬁguration Control Flags Control Setting IndicationsDisplaying and Setting the Secure Boot Mode Enter System displays the Control Flags menu Displaying the LAN Station Address System displays the Hardware Information menu, as shownFrom the Hardware Information menu, select I/O Asic by en System Configuration Menu System Conﬁguration Menu Index Index-2