Solve a problem
Printing cannot occur without one of each type of ink cartridge inserted into the correct slot.
For more information, see:
“Replace the cartridges” on page 62
Cause: The indicated ink cartridges were inserted into the wrong slots.
General printer error
Try the following solutions.
•Solution 1: Reset the product
•Solution 2: Contact HP support
Solution 1: Reset the product
Solution: Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the product.
Cause: The product experienced an error.
If this did not solve the issue, try the next solution.
Solution 2: Contact HP support
Solution: Write down the error code provided in the message, and then contact HP support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Cause: There was a problem with the product.
Incompatible ink cartridges
Try the following solutions.
Errors 95
