HP Q5693A manual Interpreting control-panel messages, Message Description Action

Problem		Solution
The print media jams.		● Make sure that you are using supported media weights and
		sizes. For more information, see “Supported media” on
		page 39.
		Note	Using media that is outside of HP
			specifications might cause problems that
			could require repair. This repair is not
			covered by the Hewlett-Packard warranty or
			service agreements.
		● Check the cables and connectors between the printer and the
		MBM.
Repeated jams occur.	Repeated jams that occur when print media travels between the
		printer or MFP and the MBM might mean that the printer or MFP
		and the MBM are set up on an uneven floor.
		Level the MBM. See the MBM installation guide for more
		information about leveling the MBM.

Interpreting control-panel messages

The following table explain general control-panel messages that pertain to the MBM.

Note	For control-panel messages that pertain to jams that occur when using the MBM, see “Control-
	panel messages about jams” on page 22.
	Message	Description	Action
	UPPER LEFT BIN FULL	The face-up bin (upper-left bin) is	Remove all media from the face-up
		full.	bin.
	OPTIONAL BIN 1 FULL	One or more of the face-down bins	Remove all media from the
	OPTIONAL BIN 2 FULL	are full.	face-down bins.
	OPTIONAL BIN 3 FULL
	OPTIONAL BIN 4 FULL
	OPTIONAL BIN 5 FULL
	OPTIONAL BIN 6 FULL
	OPTIONAL BIN 7 FULL
	OPTIONAL BIN 8 FULL
	OPTIONAL BINS 1-8 FULL
	OPTIONAL BINS 2-8 FULL
	OUTPUT PAPER PATH OPEN	The MBM is not correctly attached to	1. Attach the MBM to the printer or
		the printer or MFP on the left side.	MFP.
			2. Adjust the casters on the
			bottom of the MBM to level the
			MBM. See the MBM installation
			guide for more information
			about leveling the MBM.
	13.12.XX	A jam exists in the MBM.	For more information, see “Control-
	JAM IN LEFT ACCESSORY		panel messages about jams” on
			page 22.

ENWW Interpreting control-panel messages 19