Problem

 

Solution

 

 

 

 

The print media jams.

 

● Make sure that you are using supported media weights and

 

 

sizes. For more information, see “Supported media” on

 

 

page 39.

 

 

 

 

 

 

 

Note

Using media that is outside of HP

 

 

 

specifications might cause problems that

 

 

 

could require repair. This repair is not

 

 

 

covered by the Hewlett-Packard warranty or

 

 

 

service agreements.

 

 

 

 

 

 

● Check the cables and connectors between the printer and the

 

 

MBM.

 

 

 

Repeated jams occur.

Repeated jams that occur when print media travels between the

 

 

printer or MFP and the MBM might mean that the printer or MFP

 

 

and the MBM are set up on an uneven floor.

 

 

Level the MBM. See the MBM installation guide for more

 

 

information about leveling the MBM.

 

 

 

 

Interpreting control-panel messages

The following table explain general control-panel messages that pertain to the MBM.

Note

 

For control-panel messages that pertain to jams that occur when using the MBM, see “Control-

 

 

panel messages about jams” on page 22.

 

 

 

 

 

 

 

 

 

 

 

 

 

Message

Description

Action

 

 

 

 

 

 

 

UPPER LEFT BIN FULL

The face-up bin (upper-left bin) is

Remove all media from the face-up

 

 

 

full.

bin.

 

 

 

 

 

 

 

OPTIONAL BIN 1 FULL

One or more of the face-down bins

Remove all media from the

 

 

OPTIONAL BIN 2 FULL

are full.

face-down bins.

 

 

 

 

 

 

OPTIONAL BIN 3 FULL

 

 

 

 

OPTIONAL BIN 4 FULL

 

 

 

 

OPTIONAL BIN 5 FULL

 

 

 

 

OPTIONAL BIN 6 FULL

 

 

 

 

OPTIONAL BIN 7 FULL

 

 

 

 

OPTIONAL BIN 8 FULL

 

 

 

 

OPTIONAL BINS 1-8 FULL

 

 

 

 

OPTIONAL BINS 2-8 FULL

 

 

 

 

 

 

 

 

 

OUTPUT PAPER PATH OPEN

The MBM is not correctly attached to

1. Attach the MBM to the printer or

 

 

 

the printer or MFP on the left side.

MFP.

 

 

 

 

2. Adjust the casters on the

 

 

 

 

bottom of the MBM to level the

 

 

 

 

MBM. See the MBM installation

 

 

 

 

guide for more information

 

 

 

 

about leveling the MBM.

 

 

 

 

 

 

 

13.12.XX

A jam exists in the MBM.

For more information, see “Control-

 

 

JAM IN LEFT ACCESSORY

 

panel messages about jams” on

 

 

 

page 22.

 

 

 

 

 

 

 

 

 

ENWW

Interpreting control-panel messages 19