Message

Description

Action

 

 

 

 

65.12.60

A problem exists with the delivery-

1.

Move the MBM away from the

65.12.61

head internal mechanism.

 

printer or MFP.

 

 

 

OUTPUT DEVICE FAILURE

 

2.

Remove any pieces of media

 

 

that might be obstructing

 

 

 

 

 

 

movement of the delivery head.

 

 

 

See “Paper-jam locations and

 

 

 

parts” on page 21 for the

 

 

 

location of the delivery head.

 

 

3.

Reattach the MBM.

 

 

4.

Wait for the solid green status

 

 

 

light to appear on the user LED

 

 

 

before you continue printing.

 

 

 

 

CHECK BINS OF THE OUTPUT

A problem exists with the

1.

Move the MBM away from the

DEVICE

up-and-down movement of the

 

printer or MFP.

65.12.70

delivery head.

2.

Make sure that all of the output

 

65.12.71

 

 

bins are seated properly.

 

 

 

OUTPUT DEVICE CONDITION

 

3.

Make sure that the blind cover is

 

 

seated correctly. See

 

 

 

 

 

 

“Paper-jam locations and parts”

 

 

 

on page 21 for the location of

 

 

 

the blind cover.

 

 

4.

Remove any media that might

 

 

 

obstruct the belt movement.

 

 

 

See “Paper-jam locations and

 

 

 

parts” on page 21 for the

 

 

 

location of the belt.

 

 

5.

Reattach the MBM.

 

 

6.

Wait for the solid green status

 

 

 

light to appear on the user LED

 

 

 

before you continue printing.

 

 

 

66.12.05

An internal malfunction has

Turn the printer or MFP off and then

66.12.06

occurred.

on again. If the problem persists, call

 

for service. See “Support

 

 

66.12.55

 

information” on page 29.

 

 

66.12.65

 

 

 

66.12.75

 

 

 

66.12.85

 

 

 

66.12.95

 

 

 

OUTPUT DEVICE FAILURE

 

 

 

 

 

 

 

20 3 Problem solving

ENWW