Clearing jams in the delivery head and the face-down bins

1Move the MBM away from the printer or MFP. To do this, stand on the left side of the MBM and pull the device straight toward you.

 

2 Carefully pull the jammed media out from the face-down bin and delivery head.

 

 

Note

Hewlett-Packard Company recommends removing the jammed media without removing the

 

face-down bins.

 

 

 

 

CAUTION

Be careful to not move the delivery head up or down. Doing so can cause serious damage to the

 

MBM.

 

 

3Reattach the MBM to the printer or MFP.

28 3 Problem solving

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HP Q5693A manual Clearing jams in the delivery head and the face-down bins