Message

Description

Action

 

 

 

 

13.12.52

A jam exists in the belt or in the

1.

Move the MBM away from the

13.12.53

delivery head.

 

printer or MFP.

 

 

 

13.12.54

 

2.

Remove any media from the

 

 

delivery head.

 

 

 

JAM IN LEFT ACCESSORY

 

3.

Remove any media from the

 

 

 

 

 

belt.

 

 

4.

Make sure that you are using

 

 

 

supported media weights and

 

 

 

sizes. For more information,

 

 

 

see “Supported media” on

 

 

 

page 39

 

 

5.

Reattach the MBM.

 

 

6.

Wait for the solid green status

 

 

 

light to appear on the user LED

 

 

 

before you continue printing.

 

 

 

 

ENWW

Clearing jams 23

Page 31
Image 31
HP Q5693A manual 13.12.52