HP Q5693A manual Control-panel messages about jams, See Supported media on

Control-panel messages about jams

The following table explains control-panel messages that pertain to jams that occur when using the MBM.

Message	Description	Action
13.12.01	A jam exists in the entry area or the	1.	Move the MBM away from the
13.12.02	flipper assembly.		printer or MFP.
13.12.03		2.	Remove any jammed media
			from the output area of the
13.12.04			printer or MFP and from the
13.12.05			entry area or flipper of the MFP.
13.12.06		3.	Make sure that you are using
JAM IN LEFT ACCESSORY			supported media weights and
			sizes. For more information,
			see “Supported media” on
			page 39.
		4.	Reattach the MBM.
		5.	Wait for the solid green status
			light to appear on the user LED
			before you continue printing.
13.12.50	Media is present in the belt or the	1.	Move the MBM away from the
JAM IN LEFT ACCESSORY	delivery head.		printer or MFP.
		2.	Remove any media from the
			belt.
		3.	Remove any media from the
			delivery head.
		4.	Make sure that you are using
			supported media weights and
			sizes. For more information,
			see “Supported media” on
			page 39.
		5.	Reattach the MBM.
		6.	Wait for the solid green status
			light to appear on the user LED
			before you continue printing.
13.12.51	A paper jam exists in the belt.	1.	Move the MBM away from the
JAM IN LEFT ACCESSORY			printer or MFP.
		2.	Remove any media from the
			belt.
		3.	Make sure that you are using
			supported media weights and
			sizes. For more information,
			see “Supported media” on
			page 39.
		4.	Reattach the MBM.
		5.	Wait for the solid green status
			light to appear on the user LED
			before you continue printing.

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