Appendix A • Working with Rational ClearQuest

The Synchronizer cannot mark ClearQuest defects as Duplicate, because ClearQuest requires the ID of the duplicate defect, which the synchronizer is not able to supply. For more information, see “Setting ClearQuest Defects as Duplicate” on page 114.

Configuring the Permissible State Changes

To synchronize records correctly according to the defined field mappings, Quality Center Synchronizer must be able to move a ClearQuest record from any state to any other state. However, ClearQuest places restrictions on state transitions. To enable Quality Center Synchronizer to make the necessary state transitions, you must add a new state called SyncTmpAction, which can be moved to and from any other state. Quality Center Synchronizer uses this state as a temporary state when performing state transitions.

To configure the permissible state changes:

1Open the ClearQuest Designer. In the Actions screen, add the

SyncTmpAction action name. Set the type to CHANGE_STATE.

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